fix problems on Citizens First Bank [iphone]

—— Run into issues on Citizens First Bank ? Get help pending when official support gets back to you!

Citizens First Bank Mobile

Info:

company: Citizens First Bank Florida

: http://www.citizensfb.com/

Chat with our AI-based Citizens First Bank Support

🛠️ Common Citizens First Bank Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Transaction not visible until check is cashed

Fix: Unfortunately, this is a limitation of the app's design. However, you can keep track of your transactions by maintaining a manual record of... ⇲

No memo comment option for bill pay

Fix: To work around the lack of a memo option, consider using a separate note-taking app to keep track of the purpose of each bill payment. You c... ⇲

Bugs issue

Cannot enter decimal points for amounts

Fix: Ensure that your keyboard is set to the correct language and region settings. Go to Settings > General > Language & Region and check if it m... ⇲

UI issue

Individual statements not easily visible

Fix: To access individual statements, navigate to the account section of the app and look for a 'Statements' or 'History' option. If this is not... ⇲

Camera issue

Strict photo requirements for deposits

Fix: To meet the photo requirements, ensure you have good lighting and a plain background when taking pictures of your checks. Hold the check fla... ⇲

Rotate function not working for check deposits

Fix: If the rotate function is not working, check your device's orientation lock. Swipe down from the top-right corner of your iPhone to access t... ⇲

Security issue

Citizens First Bank does not recognize new devices

Fix: If the app does not recognize your new device, try logging out of your account on the old device (if available) and then logging in on the n... ⇲

Payments issue

Long processing time for bill payments

Fix: To minimize processing time, schedule your bill payments a few days in advance of the due date. This allows the app to process them without... ⇲

Slow issue

Citizens First Bank slow to update deposits

Fix: If deposits are slow to update, try refreshing the app by pulling down on the screen to refresh the account balance. If this does not work,... ⇲

Loading issue

Citizens First Bank won't load after update

Fix: If the app won't load after an update, try restarting your iPhone. If that doesn't work, uninstall the app and then reinstall it from the Ap... ⇲

Syncing issue

Balances not accurately reflected in real time

Fix: To ensure your balance is accurate, try refreshing the app or logging out and back in. If discrepancies persist, consider checking your acco... ⇲

Settings issue

Inability to change payment amount after setup

Fix: If you cannot change the payment amount after setup, check if there is an option to edit the scheduled payment in the app. If not, you may n... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.0%

Bad experience

2.3%

Neutral

1.8%

~ from our NLP analysis of 2,684 combined software ratings.

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Private Data Citizens First Bank collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- User Content
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location