fix problems on Culture Guide [iphone]

—— Run into issues on Culture Guide? Get help pending when official support gets back to you!

Culture Guide

Info:

company: Air Force Culture and Language Center

: https://www.airuniversity.af.edu/AFCLC

: www.airuniversity.af.edu

Chat with our AI-based Culture Guide Support

🛠️ Common Culture Guide Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Some information is outdated

Fix: Check for updates within the app. Open the Culture Guide app, go to the settings or menu section, and look for an option to check for update... ⇲

Easy guide translations not loading

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the translations load. If you are on a... ⇲

UI issue

UI lacks landscape mode

Fix: Check if your device's orientation lock is enabled. Swipe down from the top-right corner of your iPhone to access the Control Center and ens... ⇲

Compatibility issue

Limited coverage for regions outside Africa and the Middle East

Fix: Utilize alternative travel guide apps that offer broader coverage. Research and download other travel apps that focus on the regions you are... ⇲

Incompatibility with certain iOS versions

Fix: Check your iOS version by going to Settings > General > About. If your iOS is outdated, consider updating your device to the latest version... ⇲

Updates issue

Maps are outdated

Fix: Check for updates within the app as mentioned earlier. If the maps are still outdated, consider using a different mapping app like Google Ma... ⇲

Downloads issue

Guides fail to download

Fix: Ensure you have enough storage space on your device. Go to Settings > General > iPhone Storage to check available space. If storage is low,... ⇲

Crashes issue

Culture Guide crashes frequently

Fix: Update the app to the latest version if you haven't already. Go to the App Store, search for Culture Guide, and tap 'Update' if available. T... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

85.7%

Bad experience

14.3%

Neutral

0.0%

~ from our NLP analysis of 14 combined software ratings.

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Private Data Culture Guide collects from your iPhone

Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Identifiers
- Usage Data
- Diagnostics