fix problems on Gong Cha Tea [iphone]

—— Run into issues on Gong Cha Tea? Get help pending when official support gets back to you!

Gong cha Tea

Info:

company: Gong Cha Tea LLC

: https://www.gongchausa.com/about-us

Chat with our AI-based Gong cha Tea Support

🛠️ Common Gong cha Tea Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Most stores not listed in the app

Fix: Check if the app has the latest version installed. Go to the App Store, search for Gong cha Tea, and tap 'Update' if available. This may inc... ⇲

Gong cha Tea crashes after update

Fix: Force close the app by swiping it away from the app switcher. Then, reopen the app to see if it resolves the crashing issue. OR If the pr... ⇲

Bugs issue

Cart shows items but is empty at checkout

Fix: Clear the app's cache by going to Settings > General > iPhone Storage > Gong cha Tea > Offload App. This will remove the app but keep its do... ⇲

Gong cha Tea is unusable for ordering

Fix: Try restarting your iPhone to clear any temporary glitches that may be affecting the app's performance. OR Check your internet connection... ⇲

Cannot add items to cart

Fix: Ensure that you are selecting the correct options for each item before trying to add it to the cart. Sometimes, missing selections can preve... ⇲

Store hours incorrectly displayed

Fix: Check the official Gong cha website or contact the store directly to confirm their hours, as the app may not always reflect real-time change... ⇲

UI issue

Cannot remove added toppings easily

Fix: Tap on the item in your cart to view the details. Look for an option to edit or remove toppings. If this does not work, try restarting the a... ⇲

Small font size makes navigation difficult

Fix: Adjust the font size on your iPhone by going to Settings > Display & Brightness > Text Size. Increase the text size to make it easier to rea... ⇲

Registration issue

Account creation fails with restriction message

Fix: Ensure that you are entering all required fields correctly, including a valid email address and password that meets the app's criteria. Try... ⇲

Security issue

OTP generator does not work

Fix: Ensure that your phone number is entered correctly and that you have a stable internet connection. Try requesting the OTP again after a few... ⇲

Gong cha Tea warns of unencrypted data transmission

Fix: Check if you are using the latest version of the app, as updates may include security improvements. OR Avoid entering sensitive informati... ⇲

Account issue

Profile update fails due to phone number validation

Fix: Double-check the format of the phone number you are entering. Ensure it includes the correct country code and is in the right format. OR... ⇲

Search issue

No store selection available

Fix: Check your location settings. Go to Settings > Privacy > Location Services and ensure that location services are enabled for the Gong cha Te... ⇲