fix problems on Skybrary [iphone]

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—— Run into issues on Skybrary? Get help pending when official support gets back to you!

Skybrary – Kids Books & Videos
Info:
company: Reading Is Fundamental, Inc.
: https://www.skybrary.org/contact-us
: www.rif.org
Chat with our AI-based Skybrary Support
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Downloads issue

Limited offline access with only five books

Fix: To maximize your offline access, download the five books that are available for offline reading. Make sure to do this while you have a stabl... ⇲
 
Crashes issue

Crashing issues after updates

Fix: First, ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update. If an update is available,... ⇲
 
UI issue

Confusing user interface

Fix: Take some time to explore the app's features. Look for a tutorial or help section within the app that can guide you through its functionalit... ⇲
 
Updates issue

No new video content for over a year

Fix: While waiting for new content, you can explore other educational video platforms that offer a variety of children's content. Websites like Y... ⇲

Inconsistent book updates

Fix: To stay informed about updates, regularly check the app for any notifications or announcements regarding new book additions. You can also lo... ⇲
 
Account issue

Account recognition issues after family sharing

Fix: Ensure that all family members are using the same Apple ID for purchases and subscriptions. Go to Settings > [your name] > Family Sharing to... ⇲
 
Support issue

Poor customer service response

Fix: If you are experiencing delays in customer service, try reaching out through multiple channels such as email, social media, or any in-app su... ⇲
 
Customization issue

Limited practical use for travel

Fix: To enhance the app's usefulness for travel, consider downloading books and videos that are relevant to your travel destination. This can pro... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
5.4%

Neutral
2.7%

~ from our NLP analysis of 3,229 combined software ratings.

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 Private Data Skybrary collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info

  Cost of Subscriptions
  1. Skybrary Subscription: $4.99 Skybrary Family is a reading adventure app that ignites imaginations through the love of reading, exploration and interactive play. A recurring monthly or annual subscription unlocks access to a world of books, videos and exploration.
  2. Skybrary Subscription: $29.99 Skybrary Family is a reading adventure app that ignites imaginations through the love of reading, exploration and interactive play. A recurring monthly or annual subscription unlocks access to a world of books, videos and exploration.
  3. Skybrary Subscription: $39.99 Skybrary Family is a reading adventure app that ignites imaginations through the love of reading, exploration and interactive play. A recurring monthly or annual subscription unlocks access to a world of books, videos and exploration.