fix problems on 13 WHAM News [iphone]

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—— Run into issues on 13 WHAM News? Get help pending when official support gets back to you!

13 WHAM News
Info:
company: Sinclair Broadcast Group, Inc
: http://13wham.com/station/contact
: 13wham.com
Chat with our AI-based 13 WHAM News Support
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UI issue

Poor navigation and organization

Fix: 1. Familiarize Yourself with the Layout: Spend some time exploring the app to understand its layout. Look for a help or tutorial section wit... ⇲

Interface is busy and distracting

Fix: 1. Customize Settings: Check if the app allows you to customize the interface or reduce clutter by hiding certain sections or features. 2.... ⇲

Inability to switch between portrait and landscape mode

Fix: 1. Check Orientation Lock: Swipe down from the top right corner of your iPhone to access the Control Center and ensure that the orientation... ⇲
 
Ads issue

Large and intrusive ads

Fix: 1. Check for an Ad-Free Version: Look in the app settings to see if there’s an option to purchase an ad-free version or subscription. 2. Pr... ⇲

Timer for video ads does not count down correctly

Fix: 1. Restart the App: Close and reopen the app to see if this resolves the timer issue. 2. Check for Updates: Ensure the app is updated to th... ⇲
 
Updates issue

Inconsistent news story updates

Fix: 1. Refresh the App: Pull down on the news feed to refresh the content. This can help load the latest updates. 2. Check Notification Setting... ⇲

Missing features from previous app version

Fix: 1. Explore App Settings: Check the app settings to see if the missing features can be enabled or accessed in a different way. 2. Review Upd... ⇲
 
Bugs issue

Multiple listings of the same story

Fix: 1. Sort by Date: If the app has sorting options, try sorting news stories by date to see if this reduces duplicates. 2. Report Duplicate St... ⇲

Poor grammar and spelling in articles

Fix: 1. Use a Different News Source: If the quality of articles is consistently poor, consider using alternative news apps or websites for more r... ⇲
 
Slow issue

Slow loading times

Fix: 1. Check Your Internet Connection: Ensure you have a stable internet connection. Try switching between Wi-Fi and cellular data to see if loa... ⇲
 
Notifications issue

Unresponsive app after notifications

Fix: 1. Disable Notifications: Go to Settings > Notifications > 13 WHAM News and toggle off notifications to see if this resolves the unresponsiv... ⇲

Difficult to find stories from notifications

Fix: 1. Check Notification Settings: Ensure that notifications are set to direct you to the correct stories. Go to Settings > Notifications > 13... ⇲
 
Content issue

Lack of local news content

Fix: 1. Adjust Location Settings: Go to the app settings and ensure that location services are enabled for the app to receive local news updates.... ⇲
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 what users are saying
Good experience
96.7%

Neutral
2.0%

Bad experience
1.3%

~ from our NLP analysis of 305 combined software ratings.

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 Private Data 13 WHAM News collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics