fix problems on BankUnited [iphone]

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BankUnited
Info:
company: BankUnited
: https://www.bankunited.com
: www.bankunited.com
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Account issue

Password reset process is frustrating

Fix: When resetting your password, ensure you are following all the instructions carefully. Use a strong password that meets the app's requiremen... ⇲

Inability to see check deposit status

Fix: Check the app's deposit history section, which may provide information on the status of your deposits. If this feature is not available, con... ⇲

Old app accounts removed without warning

Fix: Check your email for any notifications from BankUnited regarding account changes. Sometimes, companies send out alerts about account removal... ⇲
 
Syncing issue

BankUnited does not update transactions correctly

Fix: Try refreshing the app by pulling down on the transaction list to force a refresh. If that doesn't work, log out of the app and log back in... ⇲
 
UI issue

Difficult to print with dark background

Fix: Take a screenshot of the relevant information and use the screenshot to print instead. You can adjust the screenshot in your photo app to ma... ⇲

BankUnited does not respond to larger text sizes

Fix: Check your iPhone's accessibility settings. Go to Settings > Accessibility > Display & Text Size, and adjust the settings to see if that imp... ⇲

No log off button

Fix: If there is no visible log off button, try closing the app completely by swiping it away in the app switcher. This will effectively log you... ⇲

Confusing bill pay interface

Fix: Take some time to explore the bill pay section and familiarize yourself with its layout. Look for any tutorial or help section within the ap... ⇲

Submit button for check deposits is unresponsive

Fix: Ensure that you have filled out all required fields correctly before attempting to submit. Sometimes, missing information can cause the butt... ⇲

Dark background with small text

Fix: Check if the app has a theme or display settings that allow you to switch to a lighter background or larger text. This can often be found in... ⇲

Navigation is difficult

Fix: Take some time to explore the app's layout and familiarize yourself with its navigation. Look for a help section or user guide within the ap... ⇲
 
Network issue

Internal server errors when submitting feedback

Fix: Try submitting feedback during off-peak hours when server traffic may be lower. If the error persists, take a screenshot of the error messag... ⇲
 
Privacy issue

Routing and account numbers are partially obscured

Fix: Try rotating your device to landscape mode, which may display the numbers more clearly. If that doesn't work, take a screenshot and zoom in... ⇲
 
Crashes issue

Crashes frequently

Fix: Ensure that your app is updated to the latest version available in the App Store. If it is already updated, try uninstalling and reinstallin... ⇲
 
Compatibility issue

Lack of Zelle integration

Fix: If Zelle is not integrated, consider using the Zelle app separately for transactions. You can link your BankUnited account to Zelle for tran... ⇲
 
Login issue

BankUnited fails to recognize username or password

Fix: Double-check that you are entering the correct username and password, paying attention to case sensitivity. If you have forgotten your crede... ⇲
 
Updates issue

No improvements after multiple updates

Fix: If you notice no improvements, consider uninstalling the app and reinstalling it to ensure you have a fresh version without any residual iss... ⇲
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 what users are saying
Good experience
94.9%

Bad experience
3.6%

Neutral
1.5%

~ from our NLP analysis of 1,476 combined software ratings.

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 Private Data BankUnited collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location