fix problems on TV Remote Control [iphone]

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—— Run into issues on TV Remote Control ? Get help pending when official support gets back to you!

TV Remote Control :)
Info:
company: Evgeny Cherpak
: https://www.cherpake.com/support/
: www.cherpake.com
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Crashes issue

Input switcher tab crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and check for updates. If an update is avail... ⇲
 
Freezing issue

Cursor stops responding intermittently

Fix: Check your Wi-Fi connection. A weak or unstable connection can cause the cursor to become unresponsive. Ensure that your iPhone and the devi... ⇲
 
UI issue

Keyboard does not show reliably

Fix: Check your iPhone's keyboard settings. Go to Settings > General > Keyboard and ensure that all necessary options are enabled. You may also w... ⇲

Cosmetic design is clunky

Fix: Explore the app settings for any design or theme options. Changing the theme or layout can sometimes improve the overall aesthetic and usabi... ⇲

Icons are not intuitive

Fix: Refer to the app's help section or user manual to understand the function of each icon. This can help you become more familiar with the app'... ⇲
 
Network issue

Requires same Wi-Fi connection

Fix: If you need to control devices from different networks, consider setting up a guest network that allows access to the devices you want to co... ⇲
 
Bugs issue

TV Remote Control needs to be reopened frequently

Fix: Check for any background app refresh settings. Go to Settings > General > Background App Refresh and ensure that it is enabled for the app.... ⇲
 
Updates issue

Forced updates with popups

Fix: Check the app settings for any options to disable automatic updates or notifications. This may help reduce the frequency of update popups.... ⇲
 
Customization issue

Limited customization options for device names and icons

Fix: Explore the app settings thoroughly to see if there are hidden options for customization. Sometimes, these options are not immediately visib... ⇲
 
Compatibility issue

Some features missing compared to original remotes

Fix: Familiarize yourself with the features that are available in the app. Sometimes, the app may have alternative methods to access similar func... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
79.3%

Bad experience
17.0%

Neutral
3.7%

~ from our NLP analysis of 617 combined software ratings.

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 Private Data TV Remote Control collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • Identifiers
    • Usage Data

  Cost of Subscriptions
  1. Universal TV Remote - 1 year: $9.00 Unlock Premium features - yearly
  2. Universal TV Remote - 1 month: $2.00 Unlock Premium features - monthly
  3. Universal TV Remote - lifetime: $20.00 Unlock Premium features forever
  4. Smart TV Remote - 1 year: $5.00 Unlock all features for 1 year
  5. Smart TV Remote - 1 year: $1.00 Unlock all features for 1 month
  6. Universal TV Remote - lifetime: $10.00 Unlock Premium features forever - 50% off