fix problems on Black [iphone]

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—— Run into issues on Black? Get help pending when official support gets back to you!

Black
Info:
company: Langston, LLC
: http://black.news
: black.news
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Updates issue

Content from The Root not updating

Fix: Check if there are any settings within the Black app that control content updates or refresh rates. If available, adjust these settings to e... ⇲
 
Ads issue

Excessive pop-up ads

Fix: To reduce pop-up ads, check if the app has a premium version that offers an ad-free experience. If so, consider upgrading. If not, try adjus... ⇲
 
Crashes issue

Black crashes frequently

Fix: Ensure that your iPhone's operating system is up to date by going to Settings > General > Software Update. If an update is available, instal... ⇲
 
Slow issue

Slow loading times

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try moving closer to the router or switching to cellular data to... ⇲
 
Bugs issue

Buttons for sharing stories not functional

Fix: First, ensure that the app is updated to the latest version. If the buttons are still not working, try restarting the app. Close it complete... ⇲
 
Customization issue

No option to open links in Safari

Fix: If the app does not allow you to open links in Safari, try copying the link by long-pressing on it and selecting 'Copy.' You can then open S... ⇲

Lack of reader view

Fix: If the app does not have a built-in reader view, try using the 'Reader' feature in Safari. Copy the article link and paste it into Safari, t... ⇲

No option to follow specific trends

Fix: Check the app settings to see if there are any options to customize your feed or follow specific topics. If available, select the trends or... ⇲
 
UI issue

Inconsistent article formatting

Fix: If articles are displaying inconsistently, try refreshing the content feed by pulling down on the screen. This can sometimes resolve formatt... ⇲
 
Privacy issue

Forced cookie acceptance

Fix: If the app forces cookie acceptance, check if there are any settings within the app that allow you to manage cookies or privacy settings. If... ⇲
 
Compatibility issue

Poor iPad compatibility

Fix: If the app is not optimized for iPad, try using it in compatibility mode. You can do this by going to Settings > Display & Brightness and ad... ⇲
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 what users are saying
Good experience
94.4%

Bad experience
3.3%

Neutral
2.4%

~ from our NLP analysis of 674 combined software ratings.

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 Private Data Black collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics