fix problems on Union [iphone]

—— Run into issues on Union? Get help pending when official support gets back to you!

Union - Own the Night

Info:

company: ATX Innovation LLC

: https://www.getunion.com/support

: www.getunion.com

Chat with our AI-based Union Support

🛠️ Common Union Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Minimum tip not disclosed

Fix: Check the app's FAQ or help section for information on tipping policies. If not available, consider reaching out to customer support via ema... ⇲

Forced account creation

Fix: If you prefer not to create an account, check if the app offers a guest checkout option. This may allow you to place orders without register... ⇲

UI issue

Union does not utilize full display

Fix: Check your device settings to ensure that the app is updated to the latest version. Sometimes, display issues can be resolved with updates.... ⇲

Confusing user interface

Fix: Take some time to explore the app's features and layout. Familiarizing yourself with the interface can help ease confusion. OR Look for t... ⇲

Glitches issue

Severe glitches accessing tab

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, selecting the app, and choosing 'Offload App'. This can help resolve... ⇲

Authentication issues

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and mobile data to see if the issue persists. OR Reset your p... ⇲

Notifications issue

No notification when order is ready

Fix: Check the app's notification settings. Go to Settings > Notifications > Union - Own the Night and ensure that notifications are enabled. O... ⇲

Slow issue

Slow food/drink delivery

Fix: Consider placing your order during off-peak hours when demand may be lower, potentially speeding up delivery times. OR If delivery is con... ⇲

Compatibility issue

Limited venue availability

Fix: Expand your search radius within the app settings to see if more venues become available. OR Check for any filters that may be limiting y... ⇲

Service issue

Inconsistent service quality

Fix: Read reviews for specific venues within the app to gauge their service quality before placing an order. OR If you experience poor service... ⇲

Settings issue

Substitutions without confirmation

Fix: When placing an order, specify in the notes section that you do not want substitutions unless confirmed with you first. OR After placing... ⇲

Crashes issue

Union crashes or freezes

Fix: Force close the app by swiping up from the bottom of the screen and swiping the app off the screen. Then reopen the app. OR Ensure your i... ⇲

Payments issue

Difficulties with payment processing

Fix: Check that your payment method is valid and has sufficient funds. Update your payment information in the app settings if necessary. OR Tr... ⇲

High service fees not obvious

Fix: Before placing an order, review the total cost breakdown in the app to see if service fees are listed. This can help you understand the char... ⇲

Support issue

Lack of customer support during issues

Fix: Look for a help or support section within the app that may provide FAQs or troubleshooting tips. OR Utilize social media platforms to rea... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

94.6%

Bad experience

3.6%

Neutral

1.9%

~ from our NLP analysis of 15,607 combined software ratings.

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Private Data Union collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Location
- Contact Info
- Identifiers
- Usage Data
- Diagnostics