fix problems on Torchy's Tacos [iphone]

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—— Run into issues on Torchy's Tacos? Get help pending when official support gets back to you!

Torchy's Tacos
Info:
company: Success Foods Management Group, LLC
: https://torchystacos.com/contact/
Chat with our AI-based Torchy's Tacos Support
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UI issue

No cancellation button for orders

Fix: After placing an order, check your order confirmation screen for any options to modify or cancel the order. Some apps allow you to cancel wi... ⇲

Torchy's Tacos does not provide item availability details during checkout

Fix: Before finalizing your order, browse the menu to check for item availability. If an item is out of stock, it may be indicated there before y... ⇲
 
Bugs issue

Inconsistent order readiness times

Fix: When placing an order, try to select a pickup time that is at least 15-20 minutes in the future to allow for preparation. This can help miti... ⇲

Inconsistent chip portion sizes

Fix: If you notice inconsistency in chip portions, consider mentioning this to the staff at the restaurant during your next visit. They may be ab... ⇲

Rewards system is unreliable

Fix: Check if you are logged into your rewards account correctly. Sometimes, logging out and back in can refresh your rewards status and show the... ⇲

Inability to track rewards progress

Fix: Check the app's rewards section to see if there is a dedicated area for tracking your points. Sometimes, it may be under a different tab or... ⇲
 
Account issue

Password change requirements lock out existing users

Fix: If you are locked out after changing your password, try resetting your password again using the 'Forgot Password' feature. Follow the instru... ⇲
 
Search issue

Autocomplete feature for location input is faulty

Fix: Try clearing the app's cache by going to your iPhone's Settings > General > iPhone Storage, find the Torchy's Tacos app, and select 'Offload... ⇲
 
Settings issue

Default tip percentage is too high for pickup orders

Fix: When you reach the tipping section during checkout, look for an option to adjust the tip percentage. You can often change it to a lower perc... ⇲
 
Slow issue

Torchy's Tacos is slow to receive online orders

Fix: Ensure that your internet connection is stable. Try switching between Wi-Fi and cellular data to see if the app performs better on one over... ⇲
 
Customization issue

Difficulties with customizing taco orders

Fix: Take your time to explore the customization options in the app. Look for a 'Customize' button on the taco selection screen, which should all... ⇲

Limited options for building custom tacos

Fix: Explore the menu thoroughly to see if there are hidden options or combinations that you may have missed. Sometimes, certain ingredients are... ⇲
 
Payments issue

No option to pay with gift cards

Fix: If the app does not support gift card payments, consider using the gift card balance to purchase a physical item at the restaurant instead.... ⇲

Frequent error messages when using Apple Pay

Fix: Ensure that your Apple Pay is set up correctly. Go to Settings > Wallet & Apple Pay and check that your cards are added and verified. OR... ⇲
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 what users are saying
Good experience
97.5%

Bad experience
1.8%

Neutral
0.7%

~ from our NLP analysis of 6,624 combined software ratings.

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HTeaO

 Private Data Torchy's Tacos collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics