fix problems on Sports Tracker [iphone]

—— Run into issues on Sports Tracker ? Get help pending when official support gets back to you!

Sports Tracker for All Sports

Info:

company: Amer Sports Digital Services Oy

: https://sports-tracker.helpshift.com/a/sports-tracker/?p=ios&l=en

: www.sports-tracker.com

Chat with our AI-based Sports Tracker Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App crashes frequently

Fix: 1. Update the app: Go to the App Store, search for Sports Tracker, and check if there’s an update available. If so, install it as updates of... »»

Inaccurate distance tracking

Fix: 1. Check GPS settings: Ensure that location services are enabled for Sports Tracker. Go to Settings > Privacy > Location Services, and make... »»

Bugs issue

Weight input bug

Fix: 1. Restart the app: Close Sports Tracker completely and reopen it. This can sometimes resolve minor bugs. 2. Check for updates: Ensure you a... »»

New features are buggy

Fix: 1. Avoid using new features: If certain features are causing issues, refrain from using them until they are fixed in future updates. 2. Repo... »»

Gameplay issue

Difficulty stopping workouts

Fix: 1. Use the home button: If the app is unresponsive, try pressing the home button (or swipe up from the bottom on newer models) to return to... »»

Payments issue

Features behind paywall

Fix: 1. Explore free features: Familiarize yourself with the free features available in the app. Often, there are many useful tools that do not r... »»

Support issue

Slow response from support

Fix: 1. Check FAQs: Many common issues are addressed in the app’s FAQ section. Look for solutions there before reaching out to support. 2. Use co... »»

UI issue

Confusing interface

Fix: 1. Explore the app: Spend some time navigating through the app to familiarize yourself with its layout and features. This can help reduce co... »»

Map display issues

Fix: 1. Check internet connection: Ensure you have a stable internet connection, as map data requires it to load properly. 2. Clear app cache: Go... »»

Accidental discard of activities

Fix: 1. Use confirmation prompts: Check if the app has an option to enable confirmation prompts before discarding activities. This can prevent ac... »»

Features issue

Missing activity types

Fix: 1. Check for updates: Ensure you have the latest version of the app, as new activity types may be added in updates. 2. Use a workaround: If... »»

Cadence monitor removed

Fix: 1. Check settings: Sometimes features can be hidden in settings. Go to the app settings and look for any options related to cadence monitori... »»

Syncing issue

Lost workout data

Fix: 1. Check backup settings: Ensure that your app is set to back up data to iCloud or another service. Go to Settings > [your name] > iCloud >... »»

Compatibility issue

Unresponsive app on Apple Watch

Fix: 1. Restart the Apple Watch: Press and hold the side button until you see the Power Off slider, then drag the slider to turn off. Press and h... »»

Inconsistent performance across devices

Fix: 1. Ensure all devices are updated: Make sure that the app is updated on all devices to the latest version to ensure compatibility. 2. Check... »»

Search issue

No search function for activities

Fix: 1. Use filters: If the app has filtering options, use them to narrow down your activities instead of searching directly. 2. Organize activit... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

90.4%

Bad experience

7.2%

Neutral

2.4%

~ from our NLP analysis of 1,913 combined software ratings.

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Private Data Sports Tracker collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Health & Fitness
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data

Cost of Subscriptions

Premium: $4.49 Sports Tracker Premium monthly subscription
Premium: $28.49 Sports Tracker Premium yearly subscription