fix problems on MX HomePro [iphone]

—— Run into issues on MX HomePro? Get help pending when official support gets back to you!

MX HomePro

Info:

company: Universal Remote Control

: https://www.urc-automation.com/support/

: www.urc-automation.com

Chat with our AI-based MX HomePro Support

🛠️ Common MX HomePro Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Will not connect after a year

Fix: 1. Check your Wi-Fi connection: Ensure that your iPhone is connected to the same Wi-Fi network as the MX HomePro device. If not, reconnect t... ⇲

Remote does not show up

Fix: 1. Ensure the remote feature is enabled: Open the MX HomePro app, go to settings, and check if the remote feature is turned on. 2. Restart t... ⇲

Installation issue

Installer required

Fix: 1. Check for a DIY installation guide: Look for any user manuals or online resources that provide step-by-step instructions for self-install... ⇲

Loading issue

MX HomePro times out and needs to restart

Fix: 1. Clear app cache: Go to your iPhone settings, find the MX HomePro app, and clear the cache if the option is available. 2. Close background... ⇲

Audio issue

Volume control is erratic

Fix: 1. Check device volume settings: Ensure that both your iPhone and the MX HomePro device volume settings are appropriately adjusted. 2. Resta... ⇲

Compatibility issue

Menu function stopped working on Apple TV 4K

Fix: 1. Restart Apple TV: Unplug the Apple TV from the power source, wait for 10 seconds, and plug it back in. 2. Check for software updates: Go... ⇲

Requires physical remote for reliability

Fix: 1. Use the app as a backup: While the physical remote may be more reliable, ensure you are familiar with the app's features and settings to... ⇲

Support issue

Poor service

Fix: 1. Utilize online resources: Look for FAQs, forums, or community support pages related to MX HomePro for troubleshooting tips. 2. Explore us... ⇲

Video issue

Low resolution app

Fix: 1. Check display settings: Ensure that your iPhone's display settings are set to the highest resolution available. 2. Update the app: Make s... ⇲

UI issue

Frustrating user experience

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app's features and settings to better understand its functionality. 2. C... ⇲