fix problems on First Service Credit Union [iphone]

​

—— Run into issues on First Service Credit Union? Get help pending when official support gets back to you!

First Service Credit Union
Info:
company: First Service Credit Union
: https://www.fscu.com
: www.fscu.com
Chat with our AI-based First Service Credit Union Support
   Hello! How can I assist you?  

characters left:
 
Account issue

Cannot access bill pay for joint accounts

Fix: Ensure that you are logged in with the correct credentials for the joint account. Sometimes, the primary account holder may have different a... ⇲
 
Security issue

TouchID setup fails

Fix: First, ensure that Touch ID is enabled on your iPhone. Go to Settings > Touch ID & Passcode and make sure that 'iPhone Unlock' and 'iTunes &... ⇲

Facial recognition feature stopped working

Fix: Ensure that your iPad or iPhone's camera is clean and unobstructed. Sometimes, dirt or smudges can interfere with facial recognition. Clean... ⇲

Limited password length reduces security

Fix: To enhance your security, consider using a password manager app that can generate and store complex passwords for you. This way, you can cre... ⇲
 
Login issue

User ID is duplicated during login

Fix: Check if you have multiple accounts with similar User IDs. If so, ensure you are entering the correct User ID for the account you wish to ac... ⇲

Login errors prevent access

Fix: Double-check your login credentials to ensure they are entered correctly. If you have forgotten your password, use the 'Forgot Password' fea... ⇲

Auto login feature fails

Fix: Check the app settings to ensure that the auto-login feature is enabled. If it is, try disabling it and then re-enabling it to reset the fea... ⇲
 
Payments issue

Delayed transaction processing causes overdraft risk

Fix: To mitigate overdraft risks, regularly monitor your account balance and transaction history. Set up alerts for low balances in the app setti... ⇲

Inability to send Zelle payments

Fix: Ensure that you have enrolled in Zelle through the app. Go to the payments section and look for Zelle setup options. Follow the prompts to e... ⇲
 
Bugs issue

Check deposit feature is inefficient

Fix: Ensure you are following the app's guidelines for check deposits, such as taking clear photos of the front and back of the check. Make sure... ⇲
 
Settings issue

Difficult to find Face ID setup

Fix: To set up Face ID, go to Settings > Face ID & Passcode. Ensure that Face ID is enabled for the app by scrolling down to the list of apps and... ⇲
 
UI issue

Non-rotation issue on iPad persists

Fix: Check if the rotation lock is enabled on your iPad. Swipe down from the top-right corner to access the Control Center and ensure that the ro... ⇲
 
Slow issue

First Service Credit Union is slow and complicated

Fix: Try clearing the app's cache by uninstalling and reinstalling it. This can help improve performance by removing any unnecessary data that ma... ⇲
 
Customization issue

Unable to categorize and add notes to check data

Fix: Since the app does not support categorization, consider using a separate budgeting app that allows you to track and categorize your expenses... ⇲
 
Compatibility issue

First Service Credit Union requires updates not compatible with older phones

Fix: If your phone is not compatible with the latest app updates, consider using the app's previous version if it is still functional. You can do... ⇲
 
Network issue

Server connection issues during login

Fix: Check your internet connection to ensure it is stable. Try switching between Wi-Fi and cellular data to see if the issue persists. If you ar... ⇲
 
Syncing issue

Balance does not update in real time

Fix: Regularly refresh the app by pulling down on the screen to manually update your balance. This can help ensure you are viewing the most curre... ⇲
  Have a specific Problem? Resolve Your Issue below:
characters left:


 what users are saying
Good experience
58.2%

Bad experience
32.7%

Neutral
9.2%

~ from our NLP analysis of 98 combined software ratings.

 Switch to these Alternatives:
First Community CU Houston
TDECU Digital Banking
My FSCU
Shell FCU Mobile
Wellby Financial
Texas Bay CU
Amegy Mobile Banking
FirstCU Access
Houston FCU
PrimeWay Federal Credit Union

 Private Data First Service Credit Union collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics