fix problems on FTB [iphone]

—— Run into issues on FTB ? Get help pending when official support gets back to you!

FTB Mobile

Info:

company: Franchise Tax Board

: https://www.ftb.ca.gov/help/index.html

: www.ftb.ca.gov

Chat with our AI-based FTB Support

🛠️ Common FTB Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Not mobile first designed

Fix: Try adjusting the display settings on your iPhone. Go to Settings > Display & Brightness and toggle between different display settings to se... ⇲

No print button

Fix: As a workaround, take a screenshot of the information you want to print. Press the Side Button and the Volume Up button simultaneously to ca... ⇲

UI issue

No convenience over website

Fix: If the app is not providing the convenience you need, consider using the mobile version of the website instead. Open Safari or your preferre... ⇲

Account issue

Cannot link existing online account

Fix: Check if you are using the correct login credentials. Sometimes, issues arise from incorrect usernames or passwords. If you have forgotten y... ⇲

Settings issue

No filing status provided

Fix: Look for any notifications or alerts within the app that may indicate your filing status. Sometimes, this information is provided in a diffe... ⇲

Registration issue

Cannot create an account

Fix: Ensure that you are entering all required information correctly. Double-check for any typos or missing fields. If the app has specific requi... ⇲

Requires login for every action

Fix: Check if there is an option to stay logged in. Some apps have a 'Remember Me' feature that keeps you logged in for a certain period. Look fo... ⇲

Search issue

Cannot find out what is owed

Fix: Navigate to the billing or account section of the app. Look for any tabs or menus that might provide billing information or account balances... ⇲

Input does not yield status information

Fix: Double-check the information you are inputting to ensure it is accurate. Sometimes, incorrect data can lead to no results being displayed.... ⇲

Network issue

FTB and site do not work

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for the app, and see if an update is available. Also, che... ⇲

Payments issue

Difficult payment process

Fix: Review the payment instructions carefully within the app. Sometimes, the process may be detailed in a help section or FAQ. Follow the steps... ⇲

No options for business payments

Fix: If the app does not support business payments, check the website for any available options. The website may have a dedicated section for bus... ⇲

Online payment process is impossible

Fix: Ensure that you are using a compatible browser and that your internet connection is stable. Clear your browser cache and cookies, as this ca... ⇲

Updates issue

No refund status updates

Fix: Check the app for any notifications or updates regarding your refund status. Sometimes, this information is provided in a separate section o... ⇲

Compatibility issue

No business app available

Fix: If you are a business user, consider using the website for business-related tasks. The website may have features that are not available in t... ⇲