fix problems on My Horse [iphone]

—— Run into issues on My Horse? Get help pending when official support gets back to you!

My Horse

Info:

company: MunkyFun, Inc.

: http://myhorse-support.munkyfun.com/support/home

: www.munkyfun.com

Chat with our AI-based My Horse Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

Game crashes during purchases

Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... »»

Fix: 1. Ensure you are using the correct login credentials. Double-check your username and password for typos. 2. If you have forgotten your pas... »»

Gameplay issue

Limited horse breeds

Fix: 1. Explore the in-game store or events for any temporary promotions or updates that may introduce new breeds. 2. Participate in community f... »»

Repetitive gameplay

Fix: 1. Try setting personal challenges or goals within the game, such as training a specific horse to a certain level or completing all availabl... »»

Difficulty in gaining gems

Fix: 1. Focus on completing daily tasks and challenges, as these often reward gems. Check the task list regularly. 2. Participate in events or c... »»

No option to walk around as a character

Fix: 1. Use the existing features to explore the game world as much as possible, utilizing any available mini-games or events that allow for char... »»

Boring training routines

Fix: 1. Mix up your training schedule by focusing on different skills or techniques for each horse. 2. Set specific goals for each training sess... »»

Limited interactions with horses

Fix: 1. Explore all available interactions within the game to maximize your engagement with the horses. 2. Use the training and care features to... »»

No thirst and hunger mechanics

Fix: 1. Focus on the existing care features to keep your horses happy and healthy, even without thirst and hunger mechanics. 2. Create a routine... »»

Payments issue

High cost of in-game items

Fix: 1. Prioritize your purchases. Focus on items that will enhance your gameplay experience the most. 2. Look for sales or discounts within the... »»

Updates issue

Lack of updates

Fix: 1. Regularly check the app store for updates to ensure you have the latest version of the game. 2. Follow the game's social media channels... »»

Graphics issue

Inconsistent graphics

Fix: 1. Ensure your device is not running low on storage, as this can affect performance. Go to Settings > General > iPhone Storage to check. 2.... »»

UI issue

Laggy buttons for training and shows

Fix: 1. Close any background apps that may be using resources. Double-tap the home button (or swipe up) and swipe away any unnecessary apps. 2.... »»

Messages issue

No messaging or resource sharing features

Fix: 1. Utilize social media or community forums to connect with other players for sharing tips and resources. 2. Create or join groups on platf... »»

Support issue

Unresponsive customer service for account recovery

Fix: 1. Double-check the email address you are using to contact customer service to ensure it is correct. 2. Try reaching out through different... »»