fix problems on FreshX [iphone]

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—— Run into issues on FreshX ? Get help pending when official support gets back to you!

FreshX by Fresh Ideas
Info:
company: Lucova Inc
: http://www.freshxapp.com
: www.freshxapp.com
Chat with our AI-based FreshX Support
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Bugs issue

Incorrect food menu

Fix: 1. Check if there is an option within the app to refresh or update the menu. Look for a refresh icon or pull down to refresh the menu list.... ⇲

Re-entering information frequently

Fix: 1. Ensure that you are logged into your account properly. If you are logged out frequently, check your internet connection and app settings.... ⇲

FreshX displays incorrect dining hours

Fix: 1. Check if there is an option to refresh the dining hours in the app. Look for a refresh icon or pull down to refresh the information. 2.... ⇲

Food ordering feature does not work

Fix: 1. Ensure that your app is updated to the latest version. Go to the App Store and check for updates. 2. Restart the app and try again. Some... ⇲

Poor food quality

Fix: 1. Provide feedback through the app regarding the food quality. Many apps have a feedback feature that allows users to report issues directl... ⇲
 
Slow issue

Online order takes too long

Fix: 1. Ensure you have a stable internet connection. Switch between Wi-Fi and mobile data to see if the speed improves. 2. Try placing the orde... ⇲
 
Uploads issue

Photo upload issue during sign up

Fix: 1. Check your iPhone's permissions for the FreshX app. Go to Settings > Privacy > Photos and ensure FreshX has access to your photos. 2. Tr... ⇲
 
Payments issue

Payment method removal

Fix: 1. Go to the app's settings or payment section and look for an option to manage payment methods. Ensure you are following the correct steps... ⇲
 
Login issue

Login issues with university

Fix: 1. Double-check your login credentials to ensure they are correct. If you have forgotten your password, use the 'Forgot Password' feature to... ⇲
 
Privacy issue

FreshX tracks location without permission

Fix: 1. Go to Settings > Privacy > Location Services on your iPhone. Find FreshX and set it to 'Never' or 'While Using the App' to limit location... ⇲
 
UI issue

FreshX is excessively complicated for simple tasks

Fix: 1. Take some time to explore the app's interface. Look for tutorials or help sections within the app that can guide you through its features... ⇲
 
Support issue

No response from customer support

Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact support. 2. If you have already reach... ⇲
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 what users are saying
Good experience
91.9%

Bad experience
5.4%

Neutral
2.7%

~ from our NLP analysis of 664 combined software ratings.

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 Private Data FreshX collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • User Content
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics