fix problems on Bundesliga Official App [iphone]

—— Run into issues on Bundesliga Official App? Get help pending when official support gets back to you!

Bundesliga Official App

Info:

company: DFL Deutsche Fußball Liga GmbH

: https://www.bundesliga.com/en/

: www.bundesliga.com

Chat with our AI-based Bundesliga Official App Support

🛠️ Common Bundesliga Official App Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Highlights are slow to show up

Fix: Ensure you have a stable internet connection. If you're on Wi-Fi, try switching to mobile data or vice versa. Restart your router if you're... ⇲

Only short highlight clips available

Fix: Check the app settings to see if there is an option to toggle between short and full highlights. If not, consider looking for alternative pl... ⇲

Data issue

Cannot view previous season stats

Fix: Look for a 'History' or 'Stats' section within the app. If it’s not available, try visiting the Bundesliga's official website on a browser,... ⇲

Lack of player stats

Fix: Check if there is a dedicated 'Players' section in the app where you can view individual player profiles and their statistics. If not, consi... ⇲

Missing top scorer and assist information

Fix: Look for a 'Stats' or 'Leaderboard' section within the app that may contain this information. If it’s not available, check the Bundesliga's... ⇲

UI issue

User interface changes are not user friendly

Fix: Familiarize yourself with the new layout by exploring each section of the app. Take notes on where key features are located to help navigate... ⇲

News feed is cluttered

Fix: Check if there are settings within the app to customize your news feed preferences, allowing you to filter out less relevant content. OR... ⇲

No landscape mode available for iOS

Fix: Check if there is an option in the app settings to enable landscape mode. If not, you may need to use the app in portrait mode until a futur... ⇲

Bundesliga Official App is not intuitive for new users

Fix: Take time to explore the app and familiarize yourself with its layout. Look for any tutorial or help sections that may guide you through its... ⇲

Updates issue

Match status updates are often late

Fix: Ensure that notifications are enabled for the app by going to Settings > Notifications > Bundesliga Official App and turning on Allow Notifi... ⇲

Loss of features in recent updates

Fix: Review the app's update notes in the App Store to understand what features have been removed and if any new features have been added that ma... ⇲

Search issue

Difficult to find DFB Pokal information

Fix: Use the search function within the app to look for 'DFB Pokal' directly. If the information is still hard to find, check if there is a dedic... ⇲

Articles are harder to find

Fix: Explore the app's menu thoroughly to locate the articles section. If it’s not easily accessible, try using the search feature to find specif... ⇲

Requires sign-in every time

Fix: Check if there is an option to stay signed in within the app settings. If not, consider reinstalling the app to see if this resolves the iss... ⇲

Navigation issue

Complicated navigation between leagues

Fix: Take time to explore the app's navigation menu to familiarize yourself with how to switch between leagues. Look for a 'Leagues' tab or simil... ⇲

Bugs issue

Feedback page does not work

Fix: Try accessing the feedback page from a different device or browser to see if the issue persists. If it does, consider using the app's social... ⇲

Customization issue

No option to choose German as language

Fix: Check the app settings for a language option. If it’s not available, consider changing your device's language settings to German by going to... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

96.9%

Bad experience

1.9%

Neutral

1.3%

~ from our NLP analysis of 2,145 combined software ratings.

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Prematch: Real Football

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Private Data Bundesliga Official App collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics