fix problems on The Apothecarium Dispensary [iphone]

—— Run into issues on The Apothecarium Dispensary? Get help pending when official support gets back to you!

The Apothecarium Dispensary

Info:

company: TerrAscend Corp

: https://apothecarium.com/contact-us/

Chat with our AI-based The Apothecarium Dispensary Support

🛠️ Common The Apothecarium Dispensary Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot pay through the app

Fix: Check if your app is updated to the latest version. Go to the App Store, search for The Apothecarium Dispensary, and see if an update is ava... ⇲

Inventory on the app and in-store rarely matches

Fix: Before visiting the store, call ahead to confirm the availability of specific items. This can save you a trip if the app shows items in stoc... ⇲

Payments issue

Aeropay often doesn't work

Fix: Ensure that your Aeropay account is properly linked to your bank account or card. Check for any restrictions or issues with your bank that m... ⇲

Sales sometimes don't process

Fix: Double-check that you are following all steps in the checkout process. Ensure that you have selected the correct items and that any promotio... ⇲

Syncing issue

Items frequently out of stock until pickup

Fix: Consider placing your order for pickup as early as possible to increase the chances of getting the items you want. This can help avoid last-... ⇲

Online ordering can be inaccurate

Fix: Always double-check your order summary before finalizing your purchase to ensure that all items are correct. This can help catch any discrep... ⇲

Customization issue

Need an easier way to access terps and cannabinoid information

Fix: Look for a dedicated section in the app that provides detailed product information. If it’s not easily accessible, consider creating a docum... ⇲

UI issue

Confusing first-time user experience

Fix: Take some time to explore the app's features and layout. Familiarize yourself with the navigation and available options to ease your experie... ⇲

Support issue

No return process for defective products

Fix: Check the app for any customer service or support section that may provide guidance on returns. If not, keep your purchase receipt and docum... ⇲

Bugs issue