fix problems on Thermal P2 [iphone]

—— Run into issues on Thermal P2? Get help pending when official support gets back to you!

Thermal P2

Info:

company: Raysen Microsystem Technology Co., Ltd.

: https://www.infiray.com

: www.infiray.com

Chat with our AI-based Thermal P2 Support

🛠️ Common Thermal P2 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Thermal P2 saves images without raw temperature data

Fix: Check the app settings to see if there is an option to enable saving raw temperature data along with images. Look for a 'Settings' or 'Prefe... ⇲

Lacks function to switch between Celsius and Fahrenheit

Fix: Explore the app settings for a temperature unit option. This is often found under 'Settings' or 'Preferences'. If available, select your pre... ⇲

Freezing issue

Intermittent freezing

Fix: Try closing the app completely and restarting it. On an iPhone, swipe up from the bottom of the screen (or double-click the home button) to... ⇲

Compatibility issue

Not compatible with iPad

Fix: If you have an iPhone, consider using the iPhone version of the app on your iPhone instead of the iPad. You can also check if the app can be... ⇲

No USB-C support for iPhone

Fix: If you need to connect your iPhone to a USB-C device, consider using a Lightning to USB-C adapter. This will allow you to connect your iPhon... ⇲

Incompatibility with iPhone 16

Fix: Ensure that the app is updated to the latest version available in the App Store. Sometimes, compatibility issues are resolved with updates.... ⇲

Support issue

Unresponsive manufacturer

Fix: If you have questions or issues, check the app's FAQ or help section within the app itself. Many apps have built-in support resources that c... ⇲