fix problems on Camfrog [iphone]

—— Run into issues on Camfrog? Get help pending when official support gets back to you!

Camfrog: Live Cam Video Chat

Info:

company: Camshare, Inc.

: http://www.camfrog.com/help.phtml

: www.camfrog.com

Chat with our AI-based Camfrog Support

🛠️ Common Camfrog Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Webcams do not connect after Sonoma upgrade

Fix: 1. Check for updates: Go to the App Store and check if there are any updates available for Camfrog. If there are, install them as they may c... ⇲

Illegal activities and harassment reported

Fix: 1. Use the reporting feature: If you encounter illegal activities or harassment, use the in-app reporting feature to report the user. This i... ⇲

Bugs issue

Broken functionality overlooked

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Camfrog and select 'Offload App' to clear the cache without deleting your da... ⇲

Basic functions not working on iOS

Fix: 1. Restart the app: Close Camfrog completely and reopen it to see if the basic functions are restored. 2. Check for updates: Ensure that you... ⇲

Camera issue

Mobile webcams not working

Fix: 1. Check permissions: Go to Settings > Privacy > Camera and ensure that Camfrog has permission to access your camera. 2. Restart the app: Cl... ⇲

Camera freezes when opened

Fix: 1. Restart the app: Close Camfrog completely and reopen it to see if the camera functionality is restored. 2. Check camera permissions: Go t... ⇲

Notifications issue

Broadcaster notifications do not turn off

Fix: 1. Check notification settings: Go to Settings > Notifications > Camfrog and adjust the settings to turn off notifications for broadcasters.... ⇲

Notifications stopped working

Fix: 1. Check notification settings: Go to Settings > Notifications > Camfrog and ensure that notifications are enabled. 2. Restart your device:... ⇲

Audio issue

Gift sounds play on silent mode

Fix: 1. Check app sound settings: Open Camfrog and navigate to settings to see if there is an option to mute gift sounds specifically. 2. Use Do... ⇲

Sound issues when changing rooms

Fix: 1. Restart the app: Close Camfrog completely and reopen it to see if the sound issues persist after changing rooms. 2. Check volume settings... ⇲

Cannot hear Camfrog after phone call

Fix: 1. Check volume settings: After a phone call, ensure that the volume is turned up for media playback. Use the volume buttons on the side of... ⇲

Messages issue

Cannot copy messages in chat rooms

Fix: 1. Use screenshot: If you need to save a message, take a screenshot of the chat. Press the side button and the volume up button simultaneous... ⇲

Cannot delete messages from message page

Fix: 1. Check for update: Ensure that you have the latest version of Camfrog, as updates may include new features like message deletion. 2. Use s... ⇲

UI issue

Top cams auto open in rooms

Fix: 1. Check settings: Look for an option in the app settings that controls auto-opening of top cams and disable it if available. 2. Manually se... ⇲

Time display blocked by tab bar

Fix: 1. Rotate your device: Try rotating your iPhone to landscape mode to see if the time display adjusts accordingly. 2. Check for updates: Ensu... ⇲

Payments issue

Coins purchase issue

Fix: 1. Check payment method: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to verify yo... ⇲

Broadcasting requires payment

Fix: 1. Explore free options: Check if there are any free broadcasting options or trials available within the app. 2. Look for promotions: Keep a... ⇲

Rising prices in the store

Fix: 1. Look for promotions: Keep an eye out for any promotions or discounts that may be available in the store. 2. Use coins wisely: Plan your p... ⇲

Compatibility issue

No Mac version available

Fix: 1. Use an alternative platform: If you have access to a Windows PC, consider using Camfrog on that platform until a Mac version is released.... ⇲

Lacking basic features compared to PC

Fix: 1. Explore app settings: Check the settings in Camfrog to see if there are any features that can be enabled or adjusted to enhance functiona... ⇲

Inconsistent iPad functionality

Fix: 1. Check for updates: Ensure that you have the latest version of Camfrog installed on your iPad, as updates may address functionality issues... ⇲

Crashes issue

Camfrog crashes constantly

Fix: 1. Clear app cache: Go to Settings > General > iPhone Storage > Camfrog and select 'Offload App' to clear the cache without deleting your da... ⇲

Registration issue

User unfriendly nickname and password setup

Fix: 1. Use a password manager: Consider using a password manager to help generate and store complex passwords easily. 2. Write down your nicknam... ⇲

Network issue

Connection speed issues

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and cellular data to see i... ⇲

Updates issue

Mac OS X version not updated

Fix: 1. Use an alternative platform: If you have access to a Windows PC, consider using Camfrog on that platform until a Mac version is released.... ⇲

Fix: 1. Change your password: If possible, change your password to one that does not include special characters and try logging in again. 2. Use... ⇲

Account issue

Account not found during cash out

Fix: 1. Double-check account details: Ensure that you are entering the correct account details associated with your Camfrog account. 2. Restart t... ⇲

Email for account setup does not exist

Fix: 1. Check for typos: Double-check the email address you entered during account setup for any typos or errors. 2. Use a different email: If yo... ⇲

Video issue

Inability to view cam in chat rooms on iOS

Fix: 1. Check permissions: Go to Settings > Privacy > Camera and ensure that Camfrog has permission to access your camera. 2. Restart the app: Cl... ⇲

Video not working on iOS devices

Fix: 1. Check permissions: Go to Settings > Privacy > Camera and ensure that Camfrog has permission to access your camera. 2. Restart the app: Cl... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

84.5%

Bad experience

11.1%

Neutral

4.3%

~ from our NLP analysis of 1,014 combined software ratings.

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Private Data Camfrog collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Usage Data
- Diagnostics

Cost of Subscriptions

Monthly Extreme: $9.99 Camfrog Extreme
Month: $9.99 Month of Extreme
1050 Coins: $19.99 Credit Pack. 1050 Coins
Monthly Pro: $6.99 Camfrog Pro
Annual Pro: $6.99 Camfrog Pro
Montly Extreme: $9.99 Camfrog Extreme
350 Coins: $9.99 Credit Pack. 350 Coins
25 Coins: $1.99 Credit Pack. 25 Coins
1 Month of Camfrog Pro: $6.99 1 Month of Camfrog Pro
Monthly Extreme: $9.99 Camfrog Extreme