—— Run into issues on Akimbo? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: 1. Ensure your iPhone is running the latest version of iOS. Go to Settings > General > Software Update and install any available updates. 2... ⇲
Fix: 1. Double-check your login credentials to ensure they are correct. Make sure Caps Lock is off and that you are entering the correct email an... ⇲
Fix: 1. Check the status of the transfer in the app. Sometimes, transfers may take longer due to processing times. 2. Ensure that you are not ex... ⇲
Fix: 1. Check the app for any FAQs or help sections that may address your issue without needing to contact customer service. 2. Use the in-app m... ⇲
Fix: 1. Utilize the app's help section or FAQs to find answers to common questions without needing to contact support. 2. Document your issues c... ⇲
Fix: 1. Review the app's terms and conditions regarding transfer limits to understand the rules that apply to your account. 2. Check if your acc... ⇲
Fix: 1. If your account freezes after a return, check the app for any notifications or messages regarding the status of your account. 2. Ensure... ⇲
Fix: 1. Ensure that your card is fully activated by following the instructions provided in the app. 2. Check for any notifications or messages i... ⇲
Fix: 1. When resetting your password, ensure that you are checking your spam or junk email folder for the reset email. 2. If you do not receive... ⇲
Fix: 1. Ensure that you are logged into the correct account. Double-check your login credentials. 2. If the app is not displaying account inform... ⇲
Fix: 1. Review the app's deposit options to ensure you are using the correct method for your account type. 2. If you are trying to deposit funds... ⇲
Fix: 1. Ensure that you are following the correct steps for transferring funds as outlined in the app. 2. Check for any error messages that may... ⇲
Fix: 1. Ensure that the subcard is activated and linked to your main account. Check the app for any activation steps that may have been missed.... ⇲
Fix: 1. Check if your device supports Face ID and that it is enabled in your device settings. Go to Settings > Face ID & Passcode to ensure it is... ⇲
Fix: 1. Prepare your bank statement in a digital format (PDF or image) that can be easily uploaded. 2. Check the app for specific requirements r... ⇲
Fix: 1. Check your internet connection to ensure it is stable. Switch between Wi-Fi and cellular data to see if that resolves the issue. 2. Clea... ⇲