fix problems on SubStreamer [iphone]

—— Run into issues on SubStreamer? Get help pending when official support gets back to you!

SubStreamer

Info:

company: Gaven Henry

: http://substreamerapp.com

: substreamerapp.com

Chat with our AI-based SubStreamer Support

🛠️ Common SubStreamer Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Back button functionality is inconsistent

Fix: Try restarting the app to see if the back button functionality improves. To do this, double-click the home button (or swipe up from the bott... ⇲

SubStreamer takes too long to load

Fix: Clear the app's cache by going to Settings > General > iPhone Storage, find SubStreamer, and select 'Offload App'. This will free up storage... ⇲

Bugs issue

Double postings of songs in albums

Fix: Check if the songs are duplicated in your library. Go to the album in question, tap 'Edit', and remove any duplicates manually. This may hel... ⇲

Customization issue

No option to view all songs

Fix: Create a playlist that includes all your songs. Go to the 'Playlists' section, select 'New Playlist', and add all songs manually. This will... ⇲

Freezing issue

UI freezes on cellular connection

Fix: Switch to a Wi-Fi connection to see if the issue persists. If the app works fine on Wi-Fi, the problem may be related to your cellular data... ⇲

Downloads issue

Issues with downloading and resuming

Fix: Ensure you have a stable internet connection while downloading. If downloads are interrupted, try pausing and resuming the download in the a... ⇲

Downloaded folders sorted incorrectly

Fix: Manually sort the downloaded folders by renaming them in a way that reflects the desired order (e.g., adding numbers at the beginning of fol... ⇲

Crashes issue

Crashes when rewinding or fast forwarding

Fix: Try clearing the app's cache as mentioned earlier. This can help improve performance and reduce crashes during playback. OR If the app co... ⇲

Random crashes during playback

Fix: Update the app to the latest version available in the App Store, as updates often include bug fixes that can resolve crashing issues. OR... ⇲

Compatibility issue

No CarPlay support

Fix: Check if your iPhone is updated to the latest iOS version, as CarPlay support can depend on the iOS version. Go to Settings > General > Soft... ⇲

AirPlay to Apple TV doesn't work

Fix: Ensure that both your iPhone and Apple TV are connected to the same Wi-Fi network. If they are on different networks, AirPlay will not funct... ⇲

No Chromecast support

Fix: As a workaround, you can use an HDMI adapter to connect your iPhone directly to your TV if you want to play music through a larger speaker s... ⇲

No built-in iOS controls for skipping tracks

Fix: Use the Control Center on your iPhone to control playback. Swipe down from the top-right corner (or up from the bottom on older models) to a... ⇲

Audio issue

Missing replay gain support

Fix: Check if there are any settings in the app related to audio playback that may allow you to enable replay gain or similar features. OR As... ⇲

Albums with multiple discs show as separate albums

Fix: Manually edit the album information for the songs in your library to ensure they are tagged with the same album name and artist. This can he... ⇲

Network issue