fix problems on Cynch [iphone]

—— Run into issues on Cynch? Get help pending when official support gets back to you!

Cynch

Info:

company: Amerigas Propane Inc.

: https://www.cynch.com/support/contact

: www.cynch.com

Chat with our AI-based Cynch Support

🛠️ Common Cynch Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cynch has bugs

Fix: Ensure that you are using the latest version of the Cynch app. Go to the App Store, search for Cynch, and check if an update is available. I... ⇲

submit button unresponsive

Fix: Check if your internet connection is stable. If you are on Wi-Fi, try switching to mobile data or vice versa. A poor connection can cause bu... ⇲

Freezing issue

Cynch freezes

Fix: Force close the app by double-tapping the home button (or swiping up from the bottom of the screen on newer iPhones) and swiping the Cynch a... ⇲

Registration issue

registration page broken

Fix: Clear the app's cache by going to your iPhone settings, finding the Cynch app, and selecting 'Reset Cache' if available. This can help resol... ⇲

Customization issue

no autofill feature

Fix: Ensure that your iPhone's autofill settings are enabled. Go to Settings > Safari > Autofill and make sure 'Use Contact Info' and 'Names and... ⇲

Cynch does not populate credit card info

Fix: Manually enter your credit card information in the app settings. Sometimes, apps require you to input this data directly rather than relying... ⇲

Crashes issue

Cynch crashes

Fix: Check for updates to the app and your iPhone's operating system. Go to Settings > General > Software Update to see if an iOS update is avail... ⇲

Syncing issue

data not carried over

Fix: Ensure that you are logged into the same account on the app. Sometimes data is tied to specific accounts, and logging in with a different ac... ⇲

Loading issue

Cynch hangs on loading

Fix: Try restarting your iPhone. This can clear temporary files and free up memory, which may help the app load properly. OR Check your intern... ⇲

Cynch does not load

Fix: Check for any updates to the app and your iPhone's operating system. Go to the App Store and check for updates for Cynch, and go to Settings... ⇲

Account issue

unable to create new account

Fix: Ensure that you are entering all required fields correctly. Double-check for any typos or missing information that may prevent account creat... ⇲

authentication issues

Fix: Double-check your login credentials. Ensure that you are entering the correct email and password. If you forgot your password, use the 'Forg... ⇲

Bugs issue

empty or faulty tanks delivered

Fix: Check the delivery confirmation details in the app to ensure that the order was placed correctly. If there was an error, you may need to reo... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

62.5%

Good experience

35.4%

Neutral

2.1%

~ from our NLP analysis of 48 combined software ratings.

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Private Data Cynch collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Contact Info