fix problems on The University Of Arizona [iphone]

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—— Run into issues on The University Of Arizona? Get help pending when official support gets back to you!

The University of Arizona
Info:
company: University of Arizona
: http://arizona.edu/apps/feedback
: app.arizona.edu
Chat with our AI-based The University of Arizona Support
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Crashes issue

The University of Arizona frequently crashes

Fix: Restart your iPhone to clear temporary files and refresh the system. To do this, press and hold the power button until you see the slider, t... ⇲

Add to Contacts option crashes

Fix: Try restarting the app after it crashes. If the issue persists, check for updates to the app that may fix this bug. OR As a workaround, m... ⇲
 
Loading issue

Resources do not load

Fix: Check your internet connection. Ensure you are connected to Wi-Fi or have a strong cellular signal. You can test your connection by opening... ⇲
 
Bugs issue

Map does not show bike routes or parking

Fix: Check if there are any settings within the map feature that allow you to toggle bike routes or parking visibility. Look for a settings or la... ⇲

Inaccurate Cat Tran tracking

Fix: Ensure that location services are enabled for the app. Go to Settings > Privacy > Location Services, find the app, and set it to 'While Usin... ⇲

Email and resource page is blank

Fix: Try refreshing the page by pulling down on the screen to reload the content. This can sometimes resolve loading issues. OR If the page re... ⇲

No functioning map

Fix: Ensure that your device's location services are enabled. Go to Settings > Privacy > Location Services and make sure it's turned on for the a... ⇲
 
UI issue

Navigation is difficult

Fix: Familiarize yourself with the app's navigation by exploring the menus and options available. Take note of any icons or tabs that may lead to... ⇲

Cannot zoom in or out on the map

Fix: Check if the zoom feature is enabled in the app settings. Look for a settings icon or menu within the map feature. OR If zooming is not p... ⇲

Default screen is the map

Fix: Explore the app settings to see if there is an option to change the default screen. Look for a settings or preferences menu within the app.... ⇲

Non-intuitive menus

Fix: Take some time to explore the app and familiarize yourself with its layout. Make notes of where key features are located for easier access i... ⇲
 
Links issue

Links do not work

Fix: Check if the links are being blocked by any content blockers or privacy settings on your device. Go to Settings > Safari and check if 'Block... ⇲
 
Network issue

D2L/Uaccess access is unreliable

Fix: Ensure that you are using the correct login credentials. Double-check your username and password, and consider resetting your password if yo... ⇲
 
Updates issue

Outdated information

Fix: Check for updates to the app, as developers may have released a new version with updated information. Go to the App Store and check for upda... ⇲

Missing sports feed updates

Fix: Check if there are any settings within the app that allow you to enable notifications or updates for sports feeds. Look for a notifications... ⇲
 
Compatibility issue

No iPad specific version

Fix: Use the iPhone version of the app on your iPad. You can download it from the App Store and run it in compatibility mode, although it may not... ⇲
 
Payments issue

Cannot add CATCASH through the app

Fix: Check if there are any updates available for the app that may address this issue. Go to the App Store and look for updates. OR As a tempo... ⇲
 
Freezing issue

The University of Arizona freezes on loading screen

Fix: Force close the app by swiping up from the bottom of the screen (or double-clicking the home button) and swiping the app off the screen. The... ⇲
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 what users are saying
Bad experience
74.1%

Good experience
22.2%

Neutral
3.7%

~ from our NLP analysis of 27 combined software ratings.

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 Private Data The University of Arizona collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics