fix problems on MTSU [iphone]

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MTSU Mobile
Info:
company: Middle Tennessee State University
: http://www.mtsu.edu/mobile
: www.mtsu.edu
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Customization issue

no dark mode support

Fix: 1. Use system-wide dark mode: Go to Settings > Display & Brightness and select 'Dark' under Appearance. This won't change the app itself but... ⇲
 
Network issue

cannot access PipelineMT

Fix: 1. Check your internet connection: Ensure you are connected to Wi-Fi or cellular data. If the connection is weak, try switching networks or... ⇲
 
Syncing issue

signs out of email and class schedule automatically

Fix: 1. Check app settings: Open MTSU Mobile and navigate to settings. Look for any options related to session timeouts or automatic sign-outs an... ⇲
 
Crashes issue

adding to calendar crashes the app

Fix: 1. Update the app: Check for updates in the App Store, as developers may have fixed this issue in a newer version. 2. Restart your iPhone: A... ⇲

crashes when opening D2L

Fix: 1. Update the app: Check for updates in the App Store, as newer versions may fix compatibility issues with D2L. 2. Clear app cache: Go to Se... ⇲
 
Login issue

requires login every time

Fix: 1. Enable 'Remember Me': If the app has a 'Remember Me' option on the login screen, make sure to check it before logging in. 2. Update the a... ⇲

no save option for login

Fix: 1. Enable 'Remember Me': If the app has a 'Remember Me' option on the login screen, make sure to check it before logging in. 2. Update the a... ⇲
 
Slow issue

slow response time when clicking links

Fix: 1. Check your internet connection: Ensure you have a stable Wi-Fi or cellular connection. If the connection is weak, try switching networks... ⇲
 
UI issue

no back option in D2L

Fix: 1. Use the browser back button: If you are accessing D2L through a web view in the app, use the back button in the browser interface to navi... ⇲

map feature can be confusing

Fix: 1. Familiarize yourself with the map: Spend some time exploring the map feature to understand its layout and functionalities. Look for any t... ⇲
 
Settings issue

issues with scheduling

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may fix scheduling issues. 2. Clear app cache: Go to Setting... ⇲
 
Bugs issue

incorrect phone number extensions

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may correct contact information. 2. Manually verify numbers:... ⇲
 
Updates issue

lack of parking information

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include parking information. 2. Use external resources:... ⇲

no integration with safety alerts

Fix: 1. Check for updates: Ensure you have the latest version of the app, as updates may include safety alert features. 2. Use external resources... ⇲
 
Support issue

limited awareness of app features

Fix: 1. Explore the app: Take time to navigate through all sections of the app to discover its features. Look for a help or tutorial section that... ⇲
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 what users are saying
Good experience
63.3%

Bad experience
20.0%

Neutral
16.7%

~ from our NLP analysis of 30 combined software ratings.

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 Private Data MTSU collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Usage Data
    • Diagnostics
    • Other Data