fix problems on Ernsting's Family [iphone]

—— Run into issues on Ernsting's Family? Get help pending when official support gets back to you!

Ernsting's family

Info:

company: Ernsting‘s family GmbH & Co. KG

: http://www.ernstings-family.com/kontakt

: www.ernstings-family.com

Chat with our AI-based Ernsting's family Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

app freezes while watching stream

Fix: 1. Close the app completely by double-tapping the home button (or swiping up from the bottom on newer iPhones) and swiping the Ernsting's fa... »»

slow loading times

Fix: 1. Clear the app's cache by going to Settings > General > iPhone Storage, find the Ernsting's family app, and select 'Offload App'. This wil... »»

Crashes issue

frequent crashes

Fix: 1. Update the app to the latest version available in the App Store. Developers often release updates to fix bugs that cause crashes. 2. Rest... »»

Downloads issue

limited offline functionality

Fix: 1. Check if the app has an option to download content for offline use. Look for a download button or option in the app settings or during co... »»

Support issue

poor customer support

Fix: 1. Look for a comprehensive FAQ or help section within the app or on the official website. Many common issues are addressed there. 2. Utiliz... »»

Notifications issue

inconsistent notifications

Fix: 1. Go to Settings > Notifications > Ernsting's family and ensure that notifications are enabled. Check the alert style and sound settings to... »»

UI issue

difficult navigation

Fix: 1. Familiarize yourself with the app's layout by exploring all menus and options. Look for a tutorial or help section within the app that ma... »»

Customization issue

lack of customization options

Fix: 1. Explore the app settings thoroughly to see if there are any hidden customization options. Sometimes, features are not immediately visible... »»

Battery issue

high battery consumption

Fix: 1. Check which apps are consuming the most battery by going to Settings > Battery. If Ernsting's family is using a lot of battery, consider... »»

Compatibility issue

limited device compatibility

Fix: 1. Check the app's requirements in the App Store to ensure your device meets the minimum specifications. If your device is outdated, conside... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

92.5%

Neutral

6.3%

Bad experience

1.3%

~ from our NLP analysis of 80 combined software ratings.

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Private Data Ernsting's family collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Purchases
- Contact Info
- Search History
- Browsing History
- Identifiers
- Usage Data
- Diagnostics
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Contact Info
- Browsing History
- Identifiers
- Usage Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Search History
- Diagnostics