fix problems on 剪影 [iphone]

—— Run into issues on 剪影? Get help pending when official support gets back to you!

剪影 - 视频剪辑 & 卡点影集制作

Info:

company: Shanghai Jian Ji Software Technology Co., Ltd

: https://jianyingeditor.cn/

: jianyingeditor.cn

Chat with our AI-based 剪影 Support

🛠️ Common 剪影 Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Many features not translated into Spanish

Fix: Check the app settings to see if there is a language option. If available, switch to Spanish to see if more features become accessible. If n... ⇲

Subscription pricing varies by country

Fix: Review the subscription options directly in the app under the subscription settings. This will show you the pricing specific to your country... ⇲

Payments issue

Export prompts for VIP subscription

Fix: If you encounter prompts for VIP subscription during export, check if there are any free export options available. Sometimes, apps allow lim... ⇲

No clear option to cancel subscription

Fix: To cancel your subscription, go to your iPhone's Settings, tap on your name at the top, then select 'Subscriptions'. Find the app in the lis... ⇲

Misleading trial period with hidden fees

Fix: Before starting a trial, read the terms and conditions carefully to understand any potential fees. If you have already started a trial, keep... ⇲

UI issue

No undo button available

Fix: To avoid losing progress, save your project frequently. If you make a mistake, you can try to manually revert changes by redoing the last st... ⇲

Audio issue

No option to adjust volume

Fix: Check if there are any audio settings within the app. Sometimes, volume controls are located in the audio editing section or under project s... ⇲

Gameplay issue

Limited materials available

Fix: Explore the app for any options to download additional materials or templates. Some apps offer in-app purchases or downloadable content that... ⇲

Video issue

Issues with exporting videos after partial editing

Fix: If you experience issues during export, try restarting the app and exporting again. Ensure that your device has enough storage space availab... ⇲

Difficulty in changing aspect ratio

Fix: Check the project settings or export settings for an option to change the aspect ratio. Some apps allow you to set the aspect ratio before e... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.1%

Neutral

2.8%

Bad experience

2.1%

~ from our NLP analysis of 1,480 combined software ratings.

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Private Data 剪影 collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
Data Linked to You: The following data may be collected and linked to your identity:
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Usage Data
- Diagnostics

Cost of Subscriptions

Video Crop month VIP member.: $6.99 Unlimited monthly subscription all features.
Video Crop annual VIP members: $36.99 Package year unlimited features.
Permanent purchase: $59.99 Always no restrictions on all features.
Half year: $21.49 Unlimited to access all VIP features
Video Crop annual VIP members: $36.99 Package year unlimited features.