fix problems on Meitu- Photo & Video Editor [iphone]

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—— Run into issues on Meitu- Photo & Video Editor? Get help pending when official support gets back to you!

Meitu- Photo & Video Editor
Info:
company: Xiamen Meitu Technology Co., Ltd.
: https://www.meituxiuxiu.com/
: www.meituxiuxiu.com
Chat with our AI-based Meitu- Photo & Video Editor Support
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Customization issue
Quality improvement feature limited to one use per day

Fix: 1. Plan your editing sessions to maximize the use of the quality improvement feature. Use it strategically on the most important images. 2.... ⇲
 
Bugs issue
Features disappearing from library

Fix: 1. Check if you are logged into your account properly. Sometimes, logging out and back in can restore missing features. 2. Ensure that the... ⇲
Failed to improve image quality

Fix: 1. Ensure you are using high-quality images to begin with. Low-resolution images will not improve significantly. 2. Experiment with differe... ⇲
 
Syncing issue
Inconsistent video and audio sync

Fix: 1. Ensure that you are using the latest version of the app. Check for updates in the App Store. 2. Try editing videos in lower resolutions... ⇲
 
UI issue
Text quality becomes blurry

Fix: 1. When adding text, ensure you are using a high-resolution image as a background. Low-resolution images can cause text to appear blurry. 2... ⇲
 
Settings issue
Language settings change unexpectedly

Fix: 1. Check your iPhone's language settings by going to Settings > General > Language & Region. Ensure your preferred language is set correctly... ⇲
 
Payments issue
Paywall for previously free features

Fix: 1. Review the app's current features and see if there are any alternatives within the app that are still free. 2. Consider using the app fo... ⇲
Limited access to editing features without payment

Fix: 1. Focus on using the free features available in the app and explore other free editing apps that offer similar functionalities. 2. Conside... ⇲
In-app purchases required for many features

Fix: 1. Identify which features you need most and see if there are free alternatives within the app or other apps. 2. If you find the app useful... ⇲
 
Account issue
Account deletion process is complicated

Fix: 1. Go to the app's settings and look for account management options. Follow the prompts to delete your account. 2. If the process is unclea... ⇲
 
Login issue
Meitu- Photo & Video Editor kicks users out upon opening

Fix: 1. Restart your iPhone to clear any temporary issues. 2. Ensure the app is updated to the latest version. Check for updates in the App Stor... ⇲
 
Glitches issue
Glitches causing videos to turn black

Fix: 1. Ensure that your app is updated to the latest version, as updates often fix bugs. 2. Try editing videos in lower resolutions to see if t... ⇲
 
Slow issue
Meitu- Photo & Video Editor slows down when using HD quality

Fix: 1. Try editing in lower resolutions to see if performance improves. 2. Close other apps running in the background to free up memory. 3. Re... ⇲
 
Messages issue
Unclear error messages in foreign languages

Fix: 1. Change the app's language settings to your preferred language if available. 2. Use a translation app to translate any error messages you... ⇲
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 what users are saying
Good experience
95.3%

Bad experience
2.7%

Neutral
1.9%

~ from our NLP analysis of 72,650 combined software ratings.

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 Private Data Meitu- Photo & Video Editor collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Auto-renew VIP: $12.99 Subscribe now! Enjoy the exclusive materials!
  2. Yearly Auto-renew VIP: $49.99 Subscribe now! Enjoy the exclusive materials!
  3. Yearly Auto-renew VIP: $24.99 Subscribe now! Enjoy the exclusive materials!
  4. Yearly Auto-renew VIP: $39.99 Subscribe now! Enjoy the exclusive materials!
  5. Yearly Auto-renew VIP: $34.99 Subscribe now! Enjoy the exclusive materials!
  6. Meitu ID Photo: $6.99 High-definition natural passport photo.
  7. Yearly Auto-renew VIP: $44.99 Subscribe now! Enjoy the exclusive materials!
  8. Monthly Auto-renew Meitu VIP+: $12.49 Access all the commercial templates.
  9. Monthly Auto-renew VIP: $11.99 Subscribe now! Enjoy the exclusive materials!
  10. Yearly Auto-renew Meitu VIP+: $84.99 Access all the commercial templates.