fix problems on CWMoney [iphone]

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—— Run into issues on CWMoney? Get help pending when official support gets back to you!

CWMoney
Info:
company: CWMoney.NET
: https://www.money.com.tw/
: www.money.com.tw
Chat with our AI-based CWMoney Support
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Loading issue

Forgot loading password

Fix: If you have forgotten your loading password, check if the app has a password recovery option. Look for a 'Forgot Password' link on the login... ⇲
 
Security issue

Requires password or fingerprint too often

Fix: Check the app's security settings. There may be an option to adjust how often the app requires authentication. Look for settings related to... ⇲
 
UI issue

Spelling errors in categories

Fix: Manually correct the spelling errors by editing the category names. Navigate to the category settings and make the necessary changes to ensu... ⇲

Poor UX and navigation

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Sometimes, taking time to learn the interface can improve you... ⇲

Inconsistent categorization and icons

Fix: Review the categorization settings within the app. You may be able to customize categories and icons to ensure consistency according to your... ⇲

Terrible English translation

Fix: If the app allows for user feedback, document specific phrases or sections that are poorly translated and suggest corrections. This can help... ⇲
 
Crashes issue

CWMoney shuts down unexpectedly

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for CWMoney, and check for any available updates. Updates... ⇲
 
Customization issue

No option to switch language

Fix: Check the app settings to see if there is a language option that may be hidden under advanced settings or preferences. Sometimes, language s... ⇲

Inability to set currency for overseas users

Fix: Check if the app has a settings option for currency preferences. If it does, set your preferred currency there. If not, consider using a wor... ⇲
 
Bugs issue

FX rate inconsistency

Fix: Manually check the current FX rates from a reliable financial news source or currency converter app and update the rates in CWMoney accordin... ⇲

Incomplete invoice scanning

Fix: Ensure that you are using good lighting and a clear background when scanning invoices. This can improve the app's ability to read and proces... ⇲
 
Slow issue

Lag during use

Fix: Close any other apps running in the background to free up system resources. Double-click the home button (or swipe up from the bottom) and s... ⇲
 
Payments issue

Excel export feature requires additional purchase

Fix: If you need to export data to Excel, consider using a different method such as copying and pasting data manually into an Excel sheet if the... ⇲
 
Updates issue

Input data not displaying after update

Fix: Check if the app has a 'refresh' or 'sync' option that can be used to reload your data. This may resolve issues with data not displaying cor... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.0%

Bad experience
3.0%

Neutral
3.0%

~ from our NLP analysis of 331 combined software ratings.

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 Private Data CWMoney collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • User Content
    • Diagnostics

  Cost of Subscriptions
  1. VIP每個月90元: $2.49 確認訂閱後，您將開始7天免費試用，試用到期後每個月會自動扣款$90的費用
  2. VIP 家庭方案每個月120元 (可邀請兩位朋友成為VIP): $3.99 確認訂閱後，您將開始7天免費試用，試用到期後每個月會自動扣款$120的金額