fix problems on TuneIn Radio [iphone]

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—— Run into issues on TuneIn Radio? Get help pending when official support gets back to you!

TuneIn Radio: Music & Sports
Info:
company: TuneIn
: http://tunein.com/support/ios/
: tunein.com
Chat with our AI-based TuneIn Radio Support
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Screen issue

Cannot access currently playing screen

Fix: Force close the app by swiping up from the bottom of the screen and swiping the TuneIn app off the screen. Then, reopen the app to see if th... ⇲
 
Network issue

Requires cellular data for content access

Fix: Check your Wi-Fi connection. Ensure you are connected to a stable Wi-Fi network to access content without using cellular data. OR In the... ⇲

TuneIn Radio does not function with VPN

Fix: Try disconnecting from the VPN and see if the app works without it. Some apps have restrictions when a VPN is active. OR If you need to u... ⇲

Chronic buffering issues during live events

Fix: Ensure you have a strong and stable internet connection, preferably Wi-Fi, to minimize buffering. OR Try lowering the stream quality in t... ⇲
 
Features issue

Removal of record option

Fix: Check the app's settings to see if the recording feature has been moved or renamed in the latest update. OR Look for alternative apps tha... ⇲

Loss of buffering and rewind features

Fix: Check the app settings to see if there are options to enable buffering or rewind features, as they may have been disabled in an update. OR... ⇲

Removal of audiobooks feature

Fix: Check if the audiobooks feature has been moved to a different section of the app or if it has been replaced with a new feature. OR Consid... ⇲

Inability to save recordings to devices

Fix: Check the app settings for any options related to saving or exporting recordings to your device. OR Look for alternative apps that allow... ⇲

Scheduled recordings do not work reliably

Fix: Double-check the scheduled times and ensure your device is set to the correct time zone. OR Try rescheduling the recordings to see if tha... ⇲

Inability to pause and jump back in streams

Fix: Check the app settings to see if there are options to enable pause and rewind features for live streams. OR Try using a different stream... ⇲
 
Bugs issue

Custom URLs do not save properly

Fix: Try clearing the app's cache in the settings, then re-enter the custom URLs to see if they save correctly afterward. OR Ensure you are en... ⇲
 
Ads issue

Visual ads and pre-roll commercials in Pro version

Fix: Check if there are any settings in the app that allow you to limit ads or choose ad preferences. OR Consider using the app during off-pea... ⇲

High volume ads interrupt listening experience

Fix: Adjust the volume settings on your device before starting the app to minimize the impact of loud ads. OR Look for any settings in the app... ⇲

Delayed sports broadcasts due to ads

Fix: Try to find a different stream or channel within the app that may have less ad interruption. OR Check for any live sports options that ma... ⇲

Pre-roll and mid-roll ads in Premium subscription

Fix: Review your subscription settings to ensure you are on the correct plan that should offer ad-free listening. OR Consider providing feedba... ⇲

Repeated ads during streaming

Fix: Check if there are any settings in the app that allow you to limit the frequency of ads or choose ad preferences. OR Consider using the a... ⇲
 
UI issue

Favorites and Browse pages display errors

Fix: Clear the app's cache and data in the settings, then restart the app to see if the issue resolves. OR Reinstall the app to reset any corr... ⇲
 
Compatibility issue

TuneIn Radio becomes buggy with new iOS updates

Fix: After an iOS update, try uninstalling and reinstalling the app to ensure compatibility with the new system. OR Check for any app updates... ⇲
 
Updates issue

Favorites disappear after updates

Fix: Before updating, take a screenshot of your favorites list to restore it manually if it disappears after the update. OR Check if there is... ⇲
 
Payments issue

Increased subscription fees after initial purchase

Fix: Review your subscription plan in the app settings to see if there are options to switch to a different plan that may be more affordable. O... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
94.0%

Bad experience
3.5%

Neutral
2.4%

~ from our NLP analysis of 54,173 combined software ratings.

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 Private Data TuneIn Radio collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Purchases
    • User Content

  Cost of Subscriptions
  1. TuneIn Premium : $9.99 NFL, MLB, NBA & commercial-free music
  2. TuneIn Premium: $7.99 NFL, MLB, NBA & commercial-free music
  3. TuneIn Premium (Pro): $7.99 NFL, MLB, NBA & commercial-free music
  4. TuneIn Premium Pro: $99.99 NFL, MLB, NBA & commercial-free music
  5. TuneIn Premium Pro: $69.99 NFL, MLB, NBA & commercial-free music
  6. TuneIn Premium: $9.99 Commercial-free music & NFL, MLB, NBA games
  7. TuneIn Premium: $9.99 Commercial-free music & NFL, MLB, NBA games
  8. TuneIn Premium: $1.99 NFL, MLB, NBA & commercial-free music
  9. TuneIn Premium: $1.99 Ad-free music and news, NFL, NBA, NHL and MLB
  10. TuneIn Premium: $9.99 NFL, MLB, NBA games, and commercial-free news