—— Run into issues on Steren Home? Get help pending when official support gets back to you!
—— Experiencing any of these problems? Get a solution tailored for you below;
Fix: Try restarting the app. Double-tap the home button (or swipe up from the bottom of the screen on iPhones without a home button) to view all... ⇲
Fix: Check if the app is hidden. Swipe down on the home screen to access the search function and type 'Steren Home' to see if it appears. If it d... ⇲
Fix: Ensure that your iPhone is connected to the same Wi-Fi network as your smart devices. Go to Settings > Wi-Fi and check your connection. OR... ⇲
Fix: Ensure that the smart bulbs are powered on and connected to the same Wi-Fi network as your iPhone. Check the bulb's manual for specific setu... ⇲
Fix: Follow the pairing instructions carefully. Ensure that you are in pairing mode on both the device and the app. Refer to the user manual for... ⇲
Fix: Check if the app has a multi-camera view option. Look for a settings or view option within the app that allows you to select multiple camera... ⇲
Fix: Clear the app's cache. Go to Settings > General > iPhone Storage, find the Steren Home app, and select 'Offload App'. This will free up spac... ⇲
Fix: Familiarize yourself with the app's layout. Spend some time exploring the app to understand its features and navigation better. Look for tut... ⇲
Fix: Explore the app settings to see if there are advanced features that need to be enabled. Sometimes, features are hidden in settings menus.... ⇲
Fix: Ensure that your Wi-Fi signal is strong where the bulbs are located. If the signal is weak, consider moving your router closer or using a Wi... ⇲
Fix: Check the volume settings on both the app and your iPhone. Make sure that the volume is turned up and not muted. OR Test the sound qualit... ⇲
Fix: Ensure that your devices are updated with the latest firmware. Check the manufacturer's website for updates and instructions. OR Create a... ⇲
Fix: Follow a detailed setup guide or video tutorial specific to the Steren Home app and your devices. This can help streamline the process and a... ⇲