fix problems on Vivino [iphone]

—— Run into issues on Vivino? Get help pending when official support gets back to you!

Vivino: Buy the Right Wine

Info:

company: Vivino ApS

: http://www.vivino.com/contact

: www.vivino.com

Chat with our AI-based Vivino Support

🛠️ Resolved Issues on iPhone:

—— Does any problem match yours? click to get a solution tailored for you

App functionality is declining

Fix: 1. Clear the app cache: Go to your iPhone Settings > General > iPhone Storage > Vivino > Offload App. This will remove the app but keep its... »»

40% of users had this problem

Annoying ads

Fix: 1. Upgrade to a premium version: If available, consider subscribing to a premium version of Vivino that may offer an ad-free experience. O... »»

15% of users had this problem

Permissions issue

Limited access to cellar for multiple users

Fix: 1. Share account credentials: If you want multiple users to access the same cellar, consider sharing your account login details with them.... »»

Slow issue

Slow load times

Fix: 1. Check your internet connection: Ensure you are connected to a stable Wi-Fi or cellular network. You can test your connection by opening a... »»

Glitches issue

Scanning labels often fails

Fix: 1. Improve lighting conditions: Ensure you are scanning in a well-lit area. Natural light works best, but avoid direct sunlight that can cau... »»

Customization issue

Limited sharing options

Fix: 1. Use social media: Share your wine ratings and reviews directly to social media platforms like Facebook or Instagram from within the app.... »»

Inability to edit previous entries

Fix: 1. Delete and re-enter: If you need to change a previous entry, consider deleting it and re-entering the correct information. OR 2. Use n... »»

Limited differentiation in rating scale

Fix: 1. Use personal notes: Supplement the rating system with personal notes to provide more context about your experience with each wine. OR... »»

Bugs issue

Inaccurate vintage substitutions

Fix: 1. Double-check the vintage: When scanning or entering a wine, ensure you are selecting the correct vintage from the options provided. OR... »»

Inconsistent order fulfillment

Fix: 1. Keep records: Maintain a record of your orders and their statuses to track any discrepancies or delays. OR 2. Reorder if necessary: If... »»

Payments issue

Difficulties in purchasing

Fix: 1. Review payment methods: Ensure your payment method is correctly set up in the app. Go to your account settings and check your payment inf... »»

Support issue

Poor customer support

Fix: 1. Use in-app help: Check if there is a help or FAQ section within the app that can provide answers to common issues. OR 2. Search online... »»

Search issue

Missing wines in database

Fix: 1. Add missing wines: If you notice a wine is missing, use the 'Add Wine' feature to input the details yourself, which may help expand the d... »»

Settings issue

Confusing shipping promises

Fix: 1. Review shipping policies: Check the app's shipping policy section to understand the expected delivery times and conditions. OR 2. Trac... »»

Lack of detailed grape composition information

Fix: 1. Research externally: Use wine databases or websites to find detailed information about grape compositions for specific wines. OR 2. Re... »»

Notifications issue

Excessive pop-up notifications

Fix: 1. Adjust notification settings: Go to your iPhone Settings > Notifications > Vivino and customize which notifications you want to receive o... »»

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

98.0%

Bad experience

1.5%

Neutral

0.5%

~ from our NLP analysis of 103,764 combined software ratings.

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Private Data Vivino collects from your iPhone

Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Contacts
- Diagnostics

Cost of Subscriptions

Vivino Premium: $4.99 Premium is made for enthusiastic wine lovers.
Vivino Premium: $47.90 Premium is made for enthusiastic wine lovers.
Vivino Premium: $47.90 Premium is made for enthusiastic wine lovers.