fix problems on Opendoor [iphone]

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—— Run into issues on Opendoor? Get help pending when official support gets back to you!

Opendoor – Buy & Sell Homes
Info:
company: Opendoor Labs, Inc.
: https://www.opendoor.com/contact-us
: www.opendoor.com
Chat with our AI-based Opendoor Support
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Support issue

Poor communication between departments

Fix: To improve communication, utilize the in-app messaging feature to document your inquiries and responses. This can help keep track of your co... ⇲

Limited options for human interaction

Fix: Utilize the in-app chat feature to communicate with support staff. This can provide a more immediate response compared to email or phone cal... ⇲
 
Ads issue

Misleading offer suggestions

Fix: Review the criteria you have set in the app for property searches. Ensure that your preferences are accurately reflected in the filters to r... ⇲
 
Privacy issue

Opendoor requires excessive information before accessing homes

Fix: To streamline the process, fill out only the mandatory fields when prompted for information. This may allow you to access listings without p... ⇲

Unclear ownership of properties

Fix: If you encounter unclear ownership information, try reaching out through the app's messaging feature to request clarification on specific pr... ⇲

Excessive questions before accessing listings

Fix: Fill out only the required fields when prompted for information to minimize the number of questions you need to answer before accessing list... ⇲
 
Bugs issue

Errors in scheduling showings

Fix: Double-check the date and time you are trying to schedule for conflicts or errors. Ensure that you are selecting available time slots and th... ⇲

Inaccurate property availability status

Fix: Refresh the app regularly to ensure you are viewing the most current listings. Pull down on the listings page to refresh the data. OR If... ⇲

Difficulties in unlocking homes during tours

Fix: Ensure that you have a stable internet connection when attempting to unlock homes. If the app is not responding, try restarting it and attem... ⇲
 
Freezing issue

Opendoor freezes or fails to load listings

Fix: If the app freezes, try closing the app completely and reopening it. Swipe up from the bottom of the screen (or double-click the home button... ⇲
 
Settings issue

Lack of detailed invoices for repairs

Fix: Request a detailed invoice directly through the app's messaging feature. Clearly state that you need a breakdown of the repairs for your rec... ⇲

Inability to schedule tours without contacting customer service

Fix: Check if there is an option within the app to schedule tours directly. Look for a 'Schedule Tour' button on the property listing page. OR... ⇲
 
UI issue

Frustrating user experience with generic responses

Fix: When communicating with support, provide specific details about your issue to receive more tailored responses. The more context you provide,... ⇲

Opendoor does not display homes correctly on the map

Fix: Ensure that your location services are enabled for the app. Go to Settings > Privacy > Location Services and make sure Opendoor is allowed t... ⇲
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 what users are saying
Good experience
94.6%

Bad experience
3.5%

Neutral
1.9%

~ from our NLP analysis of 11,541 combined software ratings.

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 Private Data Opendoor collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics