fix problems on Medicine Shoppe Pharmacy [iphone]

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Medicine Shoppe Pharmacy
Info:
company: Medicine Shoppe
: http://www.digitalpharmacist.com/support/
: www.medicineshoppe.com
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Privacy issue

Cannot add or delete personal information

Fix: 1. Check for App Updates: Ensure you are using the latest version of the app, as updates may fix bugs related to personal information manage... ⇲
 
Settings issue

Requires Rx number to enter prescriptions

Fix: 1. Keep Your Rx Number Handy: Always have your prescription number available when using the app. You can write it down or save it in a secur... ⇲
 
Bugs issue

Refill requests not accepted under certain conditions

Fix: 1. Review Refill Policies: Check the app or your pharmacy's website for specific conditions under which refills are accepted. This may inclu... ⇲

Medicine Shoppe Pharmacy does not track refill eligibility

Fix: 1. Set Reminders: Use your phone's calendar or reminder app to set alerts for when you think you might be eligible for a refill based on you... ⇲
 
Account issue

Medicine Shoppe Pharmacy deletes user profiles

Fix: 1. Backup Your Profile: Regularly back up your profile information by taking screenshots or writing it down, so you can easily recreate it i... ⇲

Cannot update or change profile information

Fix: 1. Log Out and Log Back In: Sometimes, logging out of your account and then logging back in can refresh your profile settings and allow chan... ⇲
 
UI issue

Inability to select delivery option

Fix: 1. Check Delivery Settings: Ensure that your delivery address is correctly set in the app. Go to your profile settings and verify the addres... ⇲

Multiple profiles created but not displayed

Fix: 1. Log Out and Log Back In: Logging out and back in can sometimes refresh the app and display all profiles correctly. OR 2. Clear App Cac... ⇲
 
Login issue

Forgot password link does not work

Fix: 1. Clear App Cache: Clear the app cache by offloading the app in your iPhone settings, then try the 'Forgot Password' link again after reins... ⇲
 
Backup issue

No history retention for prescriptions

Fix: 1. Keep a Manual Log: Maintain a manual log of your prescriptions in a notes app or a physical notebook to track your history until the app... ⇲
 
Customization issue

Manual entry required for each prescription

Fix: 1. Save Common Prescriptions: If you frequently refill the same prescriptions, save them in a notes app for quick access to copy and paste i... ⇲

No option to edit or delete prescriptions

Fix: 1. Use the Website: If the app does not allow you to edit or delete prescriptions, try accessing your account through the Medicine Shoppe Ph... ⇲
 
Syncing issue

Medicine Shoppe Pharmacy does not sync across devices

Fix: 1. Ensure Same Account: Make sure you are logged into the same account on all devices. Check your account settings to confirm. OR 2. Upda... ⇲
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 what users are saying
Good experience
92.2%

Bad experience
4.9%

Neutral
2.9%

~ from our NLP analysis of 1,585 combined software ratings.

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 Private Data Medicine Shoppe Pharmacy collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Health & Fitness
    • Location
    • Contact Info
    • User Content
    • Identifiers
    • Sensitive Info