fix problems on BL [iphone]

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—— Run into issues on BL ? Get help pending when official support gets back to you!

BL for Chauffeurs
Info:
company: Blacklane GmbH
: http://www.blacklane.com/appsupport
Chat with our AI-based BL Support
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Loading issue

Takes a long time to display jobs

Fix: Check your internet connection. Make sure you are connected to a stable Wi-Fi network or have a strong cellular signal. You can test your co... ⇲
 
Bugs issue

Offers disappear quickly

Fix: Set up notifications for job offers if the app has this feature. Go to the app settings and enable notifications to be alerted when new offe... ⇲

Job offers not displayed

Fix: Ensure that your location settings are enabled for the app. Go to Settings > Privacy > Location Services, find the BL for Chauffeurs app, an... ⇲

Issues with job acceptance

Fix: Double-check that you meet all the requirements for the job you are trying to accept. Sometimes, specific qualifications or conditions must... ⇲
 
Network issue

BL frequently shows no internet connection

Fix: Reset your network settings. Go to Settings > General > Reset > Reset Network Settings. This will clear any network-related issues and may r... ⇲
 
Freezing issue

BL freezes often

Fix: Force close the app and restart it. Double-tap the home button (or swipe up from the bottom on newer iPhones) to access the app switcher, th... ⇲
 
Updates issue

New update is slow

Fix: Check for any available updates for the app. Go to the App Store, tap on your profile icon, and scroll down to see if there are updates avai... ⇲

BL requires frequent updates

Fix: Enable automatic updates for the app to ensure you always have the latest version without needing to manually update. Go to Settings > App S... ⇲
 
UI issue

Auction timer disappeared

Fix: Check the app settings to see if there is an option to enable the auction timer. Sometimes features can be toggled on or off in the settings... ⇲
 
Support issue

Difficult to contact support

Fix: Look for a help or support section within the app. Many apps have FAQs or support articles that can assist you without needing to contact su... ⇲
 
Compatibility issue

Old version was better

Fix: If you prefer the old version, check if you have a backup of your device from when the old version was installed. You can restore your iPhon... ⇲
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 what users are saying
Good experience
63.5%

Bad experience
31.6%

Neutral
4.9%

~ from our NLP analysis of 285 combined software ratings.

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 Private Data BL collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers