fix problems on UL [iphone]

—— Run into issues on UL? Get help pending when official support gets back to you!

Info:

company: Landstinget i Uppsala län

: https://www.ul.se/en/app/customer-service

: www.ul.se

Chat with our AI-based UL Support

🛠️ Common UL Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Unable to set up account without text message verification

Fix: If you are unable to set up your account due to the requirement of text message verification, try using a different phone number if availabl... ⇲

Text message verification not sent to US phone numbers

Fix: Ensure that your phone number is entered correctly, including the area code. Sometimes, formatting issues can prevent the SMS from being sen... ⇲

Payments issue

Cannot purchase tickets with foreign credit cards

Fix: Check if the app has an option to select a different payment method. Some apps allow PayPal or other payment services that may accept foreig... ⇲

Crashes issue

UL fails to start

Fix: First, try closing the app completely and then reopening it. On an iPhone, you can do this by swiping up from the bottom of the screen and s... ⇲

Account issue

Account setup button unresponsive

Fix: If the account setup button is unresponsive, try tapping it multiple times or holding it down for a few seconds. Sometimes, the app may requ... ⇲

Verification codes not sent to email

Fix: Check your spam or junk email folder to ensure that the verification code is not being filtered out. Sometimes, email providers mistakenly c... ⇲

UI issue

Poor app design

Fix: While you cannot change the app's design, you can provide feedback through the app's settings or help section. Look for a feedback option to... ⇲

Frustrating user experience for international visitors

Fix: If you are an international visitor, try using a VPN to connect to a US server. This may help you access features that are otherwise restric... ⇲

Customization issue

Limited ticket validity options

Fix: If the app offers limited ticket validity options, check if there are any settings or filters that allow you to view more options. Sometimes... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

94.4%

Good experience

5.6%

Neutral

0.0%

~ from our NLP analysis of 18 combined software ratings.

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Private Data UL collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Contact Info
- Identifiers
- Other Data
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location
- Search History
- Usage Data
- Diagnostics