fix problems on Channels Pro [iphone]

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—— Run into issues on Channels Pro? Get help pending when official support gets back to you!

Channels Pro - IPTV Player
Info:
company: Furkan Simsir
: https://www.sir.studio/channelspro
: www.sir.studio
Chat with our AI-based Channels Pro Support
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Video issue

low video quality

Fix: 1. Check the app settings for video quality options and select a higher resolution if available. 2. Ensure that your internet connection is... ⇲
 
Bugs issue

inaccurate stream links

Fix: 1. Verify the stream links you are using. Sometimes, links can change or become outdated. Check for updated links from your IPTV provider. 2... ⇲
 
Compatibility issue

no native streaming support

Fix: 1. Check if the app has any built-in options for streaming to other devices. If not, consider using screen mirroring from your iPhone to a c... ⇲

inability to cast to devices

Fix: 1. Check if your device supports AirPlay or Chromecast. If it does, ensure both your iPhone and the casting device are connected to the same... ⇲

lack of support for multiple platforms

Fix: 1. Use the app on your iPhone as intended, and check if there are any updates that may add support for other platforms in the future. 2. Loo... ⇲
 
UI issue

no scrubbing functionality

Fix: 1. Use the pause and play buttons to navigate through the stream instead of scrubbing. 2. If the app allows, try using the rewind feature to... ⇲
 
Features issue

unable to record content

Fix: 1. Check if the app has a recording feature in the settings or options menu. If it does, ensure it is enabled. 2. If recording is not suppor... ⇲
 
Slow issue

streams are slow and stutter

Fix: 1. Ensure you are connected to a strong Wi-Fi network. Move closer to the router if necessary. 2. Restart your router to refresh the connect... ⇲
 
Ads issue

excessive ads

Fix: 1. Check if the app offers a premium version that removes ads. If so, consider upgrading. 2. Try using an ad-blocking app if compatible with... ⇲

black screen after ads

Fix: 1. Restart the app to see if the issue resolves itself. 2. Check for any updates to the app that may fix this bug. OR 1. Clear the app ca... ⇲
 
Content issue

limited channel selection

Fix: 1. Check with your IPTV provider for a list of available channels and see if there are any additional packages you can subscribe to. 2. Look... ⇲
 
Network issue

channels frequently go in and out

Fix: 1. Check your internet connection for stability. Use a speed test to ensure you have a reliable connection. 2. Restart your router to refres... ⇲
 
Loading issue

long loading times

Fix: 1. Clear the app cache if the option is available in the settings. This can help improve loading times. 2. Restart the app to refresh the co... ⇲
 
Crashes issue

Channels Pro crashes

Fix: 1. Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. 2. Uninsta... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
88.5%

Bad experience
8.5%

Neutral
3.0%

~ from our NLP analysis of 3,868 combined software ratings.

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 Private Data Channels Pro collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Premium 1 Month: $5.99 One month access to Premium features
  2. Premium 1 Month: $1.99 One month access to Premium features
  3. Premium 1 Year: $59.99 One year access to Premium features
  4. Premium 1 Year: $59.99 One year access to Premium features
  5. Premium 1 Month: $5.99 One month access to Premium features
  6. Premium 1 Year: $19.99 One year access to Premium features
  7. Premium 1 Month: $3.99 One month access to Premium features
  8. Premium 1 Year: $39.99 One year access to Premium features
  9. Premium 1 Year: $99.99 One year access to Premium features
  10. Premium 1 Month: $9.99 One month access to Premium features