fix problems on Commuter [iphone]

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—— Run into issues on Commuter? Get help pending when official support gets back to you!

Commuter - for LIRR
Info:
company: Ariel's Apps LLC
: https://arielsapps.com/lirr/
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Loading issue

Limited train times displayed on app open

Fix: Check if the app has a refresh option on the main screen. Pull down to refresh the data and see if more train times appear. Also, ensure tha... ⇲

Limited departure times shown

Fix: Try adjusting the filters in the app to show all available departure times. Look for a filter or settings option that allows you to expand t... ⇲

Limited departure window

Fix: Adjust the time settings in the app to extend the departure window. Look for options that allow you to set a broader time frame for viewing... ⇲
 
Updates issue

Departure and arrival times not updating

Fix: Make sure that your app is updated to the latest version. Go to the App Store, search for Commuter, and check for updates. An outdated app m... ⇲

Incorrect train status updates

Fix: Refresh the app regularly to ensure you are viewing the most current information. Pull down on the main screen to refresh the data manually.... ⇲

No live countdown for train departures

Fix: Check if there is an option in the app settings to enable live countdowns. If not, consider using a stopwatch or timer on your phone to trac... ⇲

Inaccurate peak vs off-peak pricing

Fix: Verify the pricing information on the official LIRR website to ensure you have the most accurate fare details. Use this as a reference when... ⇲

Stations not updating

Fix: Check for app updates in the App Store. An outdated app may not reflect the latest station information. Update if necessary. OR If the st... ⇲

Information often wrong and not timely

Fix: Regularly refresh the app to ensure you are viewing the latest information. Pull down on the main screen to refresh the data manually. OR... ⇲

No real-time capacity updates

Fix: Check if the app has a feature for real-time capacity updates in the settings. If available, enable it to receive notifications about train... ⇲
 
Syncing issue

No caching of past track arrival information

Fix: Check if there is a setting in the app that allows caching of past data. If available, enable it to allow the app to store previous track in... ⇲
 
Downloads issue

No offline subway and LIRR map

Fix: Download offline maps from the LIRR website or other transit apps that offer offline capabilities. Save them to your device for access witho... ⇲
 
UI issue

Difficult navigation

Fix: Familiarize yourself with the app's layout by exploring all menus and options. Look for a help or tutorial section that may guide you throug... ⇲
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 what users are saying
Good experience
94.4%

Neutral
3.0%

Bad experience
2.6%

~ from our NLP analysis of 2,971 combined software ratings.

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 Private Data Commuter collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Location
    • Identifiers
    • Usage Data
    • Diagnostics
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics