fix problems on CME FCU [iphone]

—— Run into issues on CME FCU ? Get help pending when official support gets back to you!

CME FCU Mobile

Info:

company: CME Federal Credit Union

: https://cmefcu.org/

: cmefcu.org

Chat with our AI-based CME FCU Support

🛠️ Common CME FCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Difficult to use mobile deposit feature

Fix: Ensure that you are using a well-lit area when taking pictures of your checks. Hold the check flat and avoid any shadows. Make sure the enti... ⇲

Rejected deposits due to folded corners

Fix: Before taking a picture of your check, flatten it out completely. You can place it under a heavy book for a few minutes to ensure it is flat... ⇲

UI issue

Pop-up box hard to dismiss

Fix: Try tapping outside the pop-up box area to see if it dismisses. If that doesn't work, force close the app by double-tapping the home button... ⇲

Difficult to navigate app

Fix: Take some time to explore the app's layout. Familiarize yourself with the main sections and features. Sometimes, a brief overview can help i... ⇲

Previous app was better

Fix: Familiarize yourself with the new app's features and layout. Sometimes, changes can be frustrating, but they may also offer new benefits tha... ⇲

Syncing issue

Recent transactions not showing

Fix: Try refreshing the transaction history by pulling down on the screen in the transactions section. This often forces the app to reload the la... ⇲

Requires app to be reopened to update balance

Fix: Check if there is a refresh button in the app that allows you to manually update your balance without closing the app. If not, consider logg... ⇲

Payments issue

Mobile deposit fails after multiple attempts

Fix: If you are experiencing repeated failures, ensure that your internet connection is stable. Switch between Wi-Fi and cellular data to see if... ⇲

Mobile deposit has not worked for a year

Fix: Check for any updates to the app in the App Store. If the app is outdated, it may not function properly. Update to the latest version. OR... ⇲

Deposit method too sensitive

Fix: When taking pictures of your checks, ensure that you are holding the camera steady and that the check is well-lit. Avoid any movement while... ⇲

Invalid credentials error on login

Fix: Double-check that you are entering your username and password correctly. Ensure that Caps Lock is off and that you are using the correct cas... ⇲

Old app credentials not working in new app

Fix: If you have migrated to a new app, ensure that you have registered or set up your account again in the new app. Sometimes, credentials do no... ⇲

Cannot log in with 'forgot account' option

Fix: Ensure that you are entering the correct email address associated with your account when using the 'forgot account' option. Check your spam... ⇲

Login issues persist despite working on website

Fix: Clear the app's cache if possible, or uninstall and reinstall the app to ensure that you have the latest version and that no corrupted data... ⇲

Inability to log in on iPad

Fix: Ensure that the app is compatible with your iPad model and that you have the latest version of the app installed. Check the App Store for up... ⇲

Verification error when logging in

Fix: Make sure that your internet connection is stable. A weak connection can cause verification errors. Try switching between Wi-Fi and cellular... ⇲

Login issues with LastPass on iPhone

Fix: Ensure that LastPass is updated to the latest version. Sometimes, compatibility issues arise with older versions of password managers. OR... ⇲

Account issue

Lack of ability to sign out

Fix: Look for a settings or account section within the app where you might find a sign-out option. If it’s not available, consider force closing... ⇲

Support issue

No chat support or Zelle payments

Fix: Check if there are alternative support options available within the app, such as email support or a help center. You can also look for FAQs... ⇲

Compatibility issue

Requires newer iPhone for app functionality

Fix: Check the app's requirements in the App Store to see if your current device meets the minimum specifications. If not, consider upgrading you... ⇲

CME FCU not functioning on newer iPhone models

Fix: Check for any available updates for the app in the App Store. Developers often release updates to ensure compatibility with new devices. O... ⇲

Freezing issue

CME FCU freezes during mobile deposit process

Fix: Ensure that your device has enough storage space available. Low storage can cause apps to freeze. Clear some space if necessary. OR Try r... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

93.0%

Bad experience

4.4%

Neutral

2.6%

~ from our NLP analysis of 1,953 combined software ratings.

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Private Data CME FCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Location