fix problems on SoLo Funds [iphone]

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—— Run into issues on SoLo Funds? Get help pending when official support gets back to you!

SoLo Funds: Lend & Borrow
Info:
company: SoLo Funds Inc.
: https://solofunds.kustomer.help/
: solofunds.com
Chat with our AI-based SoLo Funds Support
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Support issue

Poor customer service response times

Fix: Utilize the app's FAQ section to find answers to common questions, which may resolve your issue without needing to contact support. OR If... ⇲

Inadequate support for lenders

Fix: Utilize the app's resources, such as FAQs and community forums, to find answers to common lender questions and concerns. OR If you have s... ⇲
 
Crashes issue

Frequent app crashes and technical issues

Fix: Ensure your app is updated to the latest version. Go to the App Store, search for SoLo Funds, and check for updates. If an update is availab... ⇲
 
Syncing issue

Inconsistent loan repayment tracking

Fix: Regularly check your loan repayment schedule within the app. If discrepancies arise, take screenshots of your repayment history and contact... ⇲
 
Account issue

Lack of accountability for borrowers

Fix: Review the app's policies on borrower accountability. If you notice a borrower not adhering to their repayment schedule, document the issue... ⇲

Overdue loans not adequately addressed

Fix: Document any overdue loans and attempt to contact the borrower directly through the app if possible. Keep records of all communications. O... ⇲
 
Payments issue

Limited loan amounts for borrowers

Fix: If you are a borrower, consider applying for multiple smaller loans instead of one large loan to meet your needs. This may help you access t... ⇲

Inability to withdraw funds promptly

Fix: Review the app's withdrawal policies to understand any waiting periods or requirements for withdrawing funds. Ensure you meet all criteria b... ⇲
 
Verification issue

Difficulty in verifying identity

Fix: Ensure you have all required documents ready for verification, such as a government-issued ID and proof of address. Double-check that the do... ⇲
 
Messages issue

Unclear communication regarding loan status

Fix: Regularly check the app for updates on your loan status. If you notice a lack of communication, consider setting reminders to check back fre... ⇲
 
Security issue

High risk of lenders losing money

Fix: Before lending, thoroughly research potential borrowers and their repayment history if available. Use the app's features to assess borrower... ⇲
 
Search issue

Limited options for filtering borrowers

Fix: Use any available search or filter features in the app to narrow down your options based on criteria like loan amount or repayment history.... ⇲
 
Updates issue

Unreliable app updates causing access issues

Fix: Regularly check for updates in the App Store and install them as soon as they are available to ensure you have the latest version of the app... ⇲
 
Privacy issue

Lack of transparency in loan terms

Fix: Carefully read the loan terms and conditions before agreeing to any loan. Take notes on any unclear points and seek clarification through cu... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
82.3%

Bad experience
15.4%

Neutral
2.3%

~ from our NLP analysis of 28,972 combined software ratings.

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 Private Data SoLo Funds collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Identifiers
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Contact Info
    • Identifiers
    • Usage Data
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Diagnostics