fix problems on Happier [iphone]

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—— Run into issues on Happier? Get help pending when official support gets back to you!

Happier
Info:
company: Keyboard, LLC
: https://thehappierapp.com/
: gretchenrubin.com
Chat with our AI-based Happier Support
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Customization issue

unable to backdate entries

Fix: 1. Check for app updates: Ensure you have the latest version of Happier, as updates may include new features or fixes. Go to the App Store,... ⇲

cannot retroactively add missed days

Fix: 1. Use the notes feature: Similar to backdating, you can write down your thoughts for missed days in a separate notes app and then add them... ⇲

inability to edit aims after creation

Fix: 1. Check for updates: Ensure you have the latest version of the app, as editing features may be added in updates. 2. Create a new aim: If ed... ⇲

inability to caption photos

Fix: 1. Use a separate app: Consider using a photo editing app to add captions to your photos before uploading them to Happier. 2. Add captions i... ⇲
 
Payments issue

subscription issues

Fix: 1. Check your subscription status: Go to Settings > [your name] > Subscriptions to see if your Happier subscription is active. If it’s not,... ⇲

high subscription cost

Fix: 1. Look for discounts: Check if there are any promotional offers or discounts available for new subscribers. 2. Evaluate usage: Consider whe... ⇲
 
Glitches issue

glitchy performance

Fix: 1. Restart the app: Close the app completely and reopen it to see if performance improves. 2. Free up storage space: Go to Settings > Genera... ⇲
 
UI issue

clunky user interface

Fix: 1. Familiarize yourself with the app: Spend some time exploring the app to understand its layout and features better. This can help you navi... ⇲
 
Login issue

difficulties with password reset

Fix: 1. Ensure you are using the correct email: Double-check that you are entering the email associated with your Happier account when requesting... ⇲

repeated login prompts

Fix: 1. Check your internet connection: Ensure you have a stable internet connection, as poor connectivity can cause repeated login prompts. 2. C... ⇲
 
Content issue

limited content for paid users

Fix: 1. Explore all features: Make sure you are fully exploring the app to utilize all available content. Sometimes, features may be hidden or no... ⇲
 
Crashes issue

Happier crashes during setup

Fix: 1. Restart your iPhone: A simple restart can often resolve crashing issues. Hold the power button, slide to power off, and then turn it back... ⇲
 
Features issue

lack of community features

Fix: 1. Explore existing features: Check if there are any community features that you may not be aware of, such as forums or groups within the ap... ⇲
 
Updates issue

missing functionality after updates

Fix: 1. Check release notes: After an update, check the app's release notes in the App Store to see if any features were removed or changed. 2. E... ⇲
 
Support issue

tech support unresponsive

Fix: 1. Check FAQs: Look for a FAQ section within the app or on the website that may address your issue without needing to contact support. 2. Us... ⇲
 
Loading issue

Happier stuck on initial screens

Fix: 1. Force close the app: Double-click the Home button (or swipe up from the bottom of the screen) and swipe up on the Happier app to close it... ⇲
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 what users are saying
Good experience
75.0%

Bad experience
15.9%

Neutral
9.1%

~ from our NLP analysis of 44 combined software ratings.

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 Private Data Happier collects from your iPhone
  1. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
    • Diagnostics

  Cost of Subscriptions
  1. Monthly Subscription: $7.99 Auto-renewing monthly subscription
  2. Yearly Subscription: $79.99 Auto-renewable yearly subscription