fix problems on MCCU [iphone]

—— Run into issues on MCCU ? Get help pending when official support gets back to you!

MCCU Mobile Banking

Info:

company: Marshall Community Credit Union

: https://www.marshallcommunitycu.com/about-mccu/contact-us.html

: www.marshallcommunitycu.com

Chat with our AI-based MCCU Support

🛠️ Common MCCU Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

No running balance feature

Fix: To keep track of your running balance, consider manually maintaining a record of your transactions in a note-taking app or a spreadsheet. Af... ⇲

Frequent password changes required

Fix: To manage frequent password changes, use a password manager app. This will securely store your passwords and allow you to generate strong, u... ⇲

Crashes issue

MCCU constantly crashes

Fix: Ensure that your app is updated to the latest version. Go to the App Store, search for MCCU Mobile Banking, and check for updates. If an upd... ⇲

MCCU crashes on iPhone

Fix: Check for any available iOS updates by going to Settings > General > Software Update. Keeping your iPhone updated can resolve compatibility... ⇲

Verification issue

Unable to verify information

Fix: Check your internet connection to ensure it is stable. If you are on Wi-Fi, try switching to mobile data or vice versa to see if the issue p... ⇲

Security issue

Inconsistent Face ID functionality

Fix: Make sure that Face ID is enabled for the MCCU Mobile Banking app. Go to Settings > Face ID & Passcode, and ensure that the app is listed un... ⇲

UI issue

Complicated navigation

Fix: Familiarize yourself with the app's layout by exploring each section. Take notes on where key features are located, which can help you navig... ⇲

Randomly locks users out

Fix: Ensure that you are entering the correct password and that Caps Lock is not enabled. If you are unsure, reset your password to avoid being l... ⇲

Network issue

Balances unavailable at night

Fix: If you need to check your balance at night, consider using online banking through a web browser on your phone or computer, as it may provide... ⇲

Features issue

Limited transaction description

Fix: To keep track of your transactions better, consider using a personal finance app that allows you to categorize and add notes to your transac... ⇲

Lack of bill pay feature

Fix: In the absence of a bill pay feature, consider using a third-party bill payment service that allows you to link your bank account and pay bi... ⇲

Bugs issue

Mobile deposit fails frequently

Fix: Ensure that you are following the app's guidelines for mobile deposits, such as taking clear photos of the check and ensuring good lighting.... ⇲

Compatibility issue

No Apple Pay support

Fix: While waiting for Apple Pay support, consider using a digital wallet app that allows you to link your bank account for transactions. This ca... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Good experience

95.4%

Bad experience

2.7%

Neutral

1.9%

~ from our NLP analysis of 1,026 combined software ratings.

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Private Data MCCU collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Purchases
- Financial Info
- Location
- Contact Info
- Contacts
- User Content
- Identifiers
- Usage Data
- Diagnostics