fix problems on Imagen TV [iphone]

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—— Run into issues on Imagen TV? Get help pending when official support gets back to you!

Imagen TV
Info:
company: Invent Mx-Grupo Imagen
: https://www.imagentv.com
: www.imagentv.com
Chat with our AI-based Imagen TV Support
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Account issue

Account retrieval issues

Fix: If you are having trouble retrieving your account, ensure you are using the correct email address and password. Use the 'Forgot Password' fe... ⇲
 
Payments issue

No clear information on subscription or payment

Fix: Visit the app's official website or help section within the app to find detailed information about subscription plans and payment options. L... ⇲
 
Security issue

Unauthorized access to content

Fix: If you suspect unauthorized access, immediately change your account password to secure your account. Use a strong password that includes a m... ⇲
 
Crashes issue

Imagen TV crashes or freezes

Fix: Ensure that your iPhone is running the latest version of iOS. Go to Settings > General > Software Update to check for updates. If an update... ⇲
 
Compatibility issue

Limited content availability

Fix: Check if your subscription plan includes the content you are trying to access. If it does not, consider upgrading your plan to gain access t... ⇲
 
UI issue

Poor user experience

Fix: Try customizing the app settings to improve your experience. Look for options to adjust playback quality, notifications, and layout preferen... ⇲
 
Performance issue

Inconsistent performance

Fix: Ensure that your internet connection is stable. Test your connection speed using a speed test app. If your connection is slow, consider swit... ⇲
 
Ads issue

Misleading app description

Fix: If you find the app description misleading, check for updates or announcements from the developers regarding changes to content or features.... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Bad experience
68.8%

Good experience
31.3%

Neutral
0.0%

~ from our NLP analysis of 16 combined software ratings.

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 Private Data Imagen TV collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Identifiers
    • Usage Data
    • Diagnostics