fix problems on AXIS Companion Classic [iphone]

Fix: As the AXIS Companion Classic app is not available for MacBook Pro, you can access your cameras through a web browser. Open Safari or Chrome... ⇲

Fix: If the app does not support AirPlay, you can use a workaround by mirroring your iPhone screen to your Apple TV. To do this, swipe down from... ⇲

Fix: If the 'shake dry' feature is missing, you can manually refresh the camera feed by pulling down on the screen in the app to refresh the view... ⇲

Fix: To improve streaming reliability, ensure that your internet connection is stable and has sufficient bandwidth. You can also try reducing the... ⇲

Fix: If swiping through camera views is not functioning, try tapping on the camera thumbnails at the bottom of the screen instead. This will allo... ⇲

Fix: To reboot the camera, you will need to do it manually. Locate the power source of the camera, unplug it, wait for about 10 seconds, and then... ⇲

Fix: If there is no sound button for audio clips, check the volume settings on your device to ensure that it is not muted. Additionally, verify t... ⇲

Fix: Currently, the app does not support searching by time/date. As a workaround, you can manually scroll through the playback timeline to find t... ⇲

Fix: To reduce battery drain, consider lowering the screen brightness while using the app and closing any other background applications that may... ⇲

Fix: If you cannot manually add cameras, ensure that your camera is powered on and connected to the same network as your device. Then, go to the... ⇲

Fix: To configure motion areas, access the camera settings through the app. Look for a section labeled 'Motion Detection' or 'Motion Areas'. If t... ⇲

Fix: If the recent update has affected time/date viewing, try restarting the app and your device. If the issue persists, check for any additional... ⇲

Fix: If fast forward or rewind options are not available, try using the playback slider to navigate through the video. Dragging the slider can he... ⇲

Fix: If the app fails to connect after an iOS update, try restarting your iPhone. If that does not work, check your Wi-Fi connection and ensure t... ⇲

Fix: If the app is slow to pick up feeds, check your internet connection for stability and speed. You can also try closing and reopening the app... ⇲

Fix: If the app becomes unusable after a remote viewing system change, try resetting the app settings to default. You can do this by going to the... ⇲

Fix: To connect to cameras outside your wireless network, ensure that your cameras are configured for remote access. This may involve setting up... ⇲

Fix: If there is no full screen option for the iPhone XS, try rotating your device to landscape mode. This may automatically adjust the view to a... ⇲

Fix: If your camera setup is unstable, check the physical connections and ensure that all cables are securely connected. Additionally, verify tha... ⇲

Fix: If exported videos lack a time/date stamp, check the export settings in the app. There may be an option to include metadata or overlays duri... ⇲

Fix: If the latest update has broken camera loading, try clearing the app cache. You can do this by going to your device settings, finding the AX... ⇲

Fix: If there is no playback button for recorded video, try tapping on the recorded video thumbnail directly. This may initiate playback even if... ⇲

Fix: If the playback feature is unreliable, ensure that your device has sufficient storage space and that the app is updated to the latest versio... ⇲

Fix: If the 'Report a Problem' link is broken, you can document the issue manually and keep a record of it. If you have access to a community for... ⇲

Fix: If you cannot see sites set up on PC, ensure that you are logged into the same Axis account on both devices. If the sites are still not visi... ⇲

Fix: If cameras are greyed out when creating a site, check to ensure that the cameras are powered on and connected to the network. You may also n... ⇲

Fix: If the app requires an Axis account for camera access, create an account through the app or the Axis website. Once you have an account, log... ⇲

Fix: If the app has limited features, check for any available updates that may add new functionalities. Additionally, explore the camera settings... ⇲

Fix: To address frequent loading failures, check your internet connection for stability. You can also try reducing the number of cameras being vi... ⇲

Fix: If the account setup process is difficult, follow the on-screen instructions carefully and ensure that you have all necessary information re... ⇲

Fix: If there are no setup instructions in the app, refer to the user manual or online resources provided by AXIS. You can also search for video... ⇲