fix problems on Splice [iphone]

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—— Run into issues on Splice? Get help pending when official support gets back to you!

Splice - Video Editor & Maker
Info:
company: Bending Spoons Apps ApS
: https://bendingspoons.com/support.html?app=409838725
: spliceapp.com
Chat with our AI-based Splice Support
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Customization issue

Limited music options and short tracks

Fix: 1. Explore royalty-free music websites or apps that allow you to download music tracks legally. You can import these tracks into Splice for... ⇲

Limited subtitle options

Fix: 1. Use external subtitle creation tools or apps to create subtitles, then import them into Splice. 2. Explore other video editing apps that... ⇲
 
Payments issue

Subscription required for basic features

Fix: 1. Familiarize yourself with the free features available in Splice. Focus on using those tools effectively to create your videos without nee... ⇲

Watermarks on exported videos without subscription

Fix: 1. To avoid watermarks, consider subscribing to the app for a month to export your projects without watermarks. 2. If you want to avoid the... ⇲

Inability to save videos without subscription

Fix: 1. Use the free features of the app to create shorter videos that can be saved without a subscription. 2. Consider exporting your project as... ⇲
 
Glitches issue

Glitches and lag in the app

Fix: 1. Close other apps running in the background to free up system resources. Double-tap the home button (or swipe up) and swipe away apps you... ⇲
 
Updates issue

Loss of previously available features

Fix: 1. Check the app's update notes in the App Store to see if the features were removed or replaced with new ones. 2. Explore the app thoroughl... ⇲

Loss of user-created projects after updates

Fix: 1. Regularly back up your projects by exporting them to your device or cloud storage before updating the app. 2. Check if the app has an aut... ⇲
 
UI issue

Difficulties with music editing controls

Fix: 1. Familiarize yourself with the music editing controls by watching tutorial videos available on YouTube or within the app. 2. Practice usin... ⇲

Confusing interface with new updates

Fix: 1. Take time to explore the new interface and familiarize yourself with the layout. Spend a few minutes navigating through the app to unders... ⇲

Issues with text and title display

Fix: 1. Check the font size and style settings in the text editor. Adjust these settings to see if it resolves the display issue. 2. Ensure that... ⇲
 
Crashes issue

Splice crashes during editing

Fix: 1. Ensure your iPhone has enough free storage space. Go to Settings > General > iPhone Storage to check. If storage is low, delete unnecessa... ⇲
 
Support issue

Limited technical support response

Fix: 1. Utilize online resources such as FAQs, user forums, and community support pages to find answers to common issues. 2. Search for video tut... ⇲
 
Video issue

Problems with exporting videos

Fix: 1. Ensure you have a stable internet connection if exporting to cloud services. If exporting locally, check your device's storage space. 2.... ⇲
 
Compatibility issue

Inconsistent performance across devices

Fix: 1. Ensure that all devices are running the same version of the Splice app. Update the app on all devices to the latest version. 2. Check the... ⇲
 
Storage issue

Difficulty in accessing media files

Fix: 1. Ensure that the app has the necessary permissions to access your media files. Go to Settings > Privacy > Photos and check if Splice is al... ⇲
 
Freezing issue

Unresponsive app during editing

Fix: 1. Close other apps running in the background to free up system resources. 2. Restart your iPhone to refresh the system and clear temporary... ⇲
 
Audio issue

Inability to couple sound effects with clips

Fix: 1. Ensure you are using the correct audio tracks and that they are properly aligned in the timeline. 2. Check the app's audio settings to en... ⇲
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 what users are saying
Good experience
90.2%

Bad experience
6.8%

Neutral
3.0%

~ from our NLP analysis of 394,864 combined software ratings.

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 Private Data Splice collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Purchases
    • Identifiers
    • Usage Data
    • Other Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Purchases
    • Contact Info
    • User Content
    • Search History
    • Identifiers
    • Usage Data
    • Diagnostics
    • Other Data

  Cost of Subscriptions
  1. Movie creator and clip editing: $9.99 Access amazing video editing features!
  2. Splice: $9.99 Create an amazing video with your media
  3. Splice Bundle: $9.99 All the creativity you need, together
  4. Splice: $9.99 Create an amazing video with your media
  5. Splice Bundle: $9.99 All the creativity you need, together
  6. Splice Weekly With Free Trial: $9.99 Create an amazing video with your media
  7. Splice: $9.99 Create an amazing video with your media
  8. Splice Bundle: $9.99 All the creativity you need, together
  9. Splice Weekly With Free Trial: $9.99 Create an amazing video with your media
  10. Splice: $9.99 Create an amazing video with your media