fix problems on TBI Banking [iphone]

—— Run into issues on TBI Banking? Get help pending when official support gets back to you!

TBI Banking

Info:

company: TRADE BANK OF IRAQ

: https://tbi.com.iq

Chat with our AI-based TBI Banking Support

🛠️ Common TBI Banking Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

UI is very old

Fix: While you cannot change the app's UI, you can customize your experience by adjusting your iPhone's display settings. Go to Settings > Displa... ⇲

No new features

Fix: Check for any available updates in the App Store. Sometimes, features are added in minor updates that may not be immediately obvious. Go to... ⇲

UI issue

Not user friendly

Fix: Familiarize yourself with the app by reviewing any available user guides or FAQs. This can help you understand how to navigate the app more... ⇲

Frequent login issues

Fix: Ensure that you are entering the correct username and password. If you have forgotten your password, use the 'Forgot Password' feature to re... ⇲

Updates issue

Mandatory update with no new version available

Fix: If you are prompted for an update but there is no new version available, try restarting your iPhone. This can sometimes clear temporary glit... ⇲

Registration issue

Stupid activation process

Fix: Follow the activation instructions carefully, ensuring that you have all necessary information at hand, such as your account number and pers... ⇲

Limited attempts for activation

Fix: If you reach the limit for activation attempts, wait for a specified period (usually 24 hours) before trying again. Use this time to double-... ⇲

Difficult registration process

Fix: Take your time during the registration process and ensure you have all required documents and information ready. This can help streamline th... ⇲

Requires in-person visits for activation

Fix: If in-person activation is required, check if your bank offers any online activation options or if you can complete the process via phone. T... ⇲

Bugs issue

Buggy and slow

Fix: Clear the app's cache by going to your iPhone's Settings > General > iPhone Storage, find TBI Banking, and select 'Offload App'. This will r... ⇲

Poor functionality

Fix: Identify specific functions that are not working as expected and look for alternative methods to perform those tasks, such as using the bank... ⇲

Useless for basic banking tasks

Fix: If the app does not meet your needs for basic banking tasks, consider using the bank's website as an alternative. Many banks offer a more co... ⇲

Crashes issue

Frequent failures and restarts

Fix: If the app is crashing frequently, try restarting your iPhone. This can help clear temporary issues that may be causing the app to fail. O... ⇲

Network issue

Server issues

Fix: Check the bank's website or social media channels for any announcements regarding server outages or maintenance. This can help you determine... ⇲

Support issue

Lack of customer service

Fix: Utilize any available online resources, such as FAQs or help sections within the app or on the bank's website, to find answers to common que... ⇲

Inadequate knowledge of banking services by staff

Fix: When visiting the bank, prepare a list of specific questions or issues you want to address. This can help ensure you get the information you... ⇲

Features issue

Limited services compared to competitors

Fix: Research alternative banking apps that may offer the services you need. Many banks have different features, and switching may provide a bett... ⇲

Settings issue

Complex procedures for basic functions

Fix: Create a step-by-step guide for yourself for each complex procedure you need to perform. This can help simplify the process and make it easi... ⇲