fix problems on Simply South [iphone]

—— Run into issues on Simply South? Get help pending when official support gets back to you!

Simply South

Info:

company: Home Screen Entertainment

: https://simplysouth.tv/contactus

Chat with our AI-based Simply South Support

🛠️ Common Simply South Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Simply South does not allow video playback

Fix: 1. Check your internet connection: Ensure that you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if... ⇲

Sign-in process is unresponsive

Fix: 1. Check your internet connection: Ensure you have a stable internet connection. Try switching networks if possible. 2. Restart the app: Cl... ⇲

Payments issue

In-app purchases do not provide access to content

Fix: 1. Check purchase status: Go to Settings > [your name] > Subscriptions and check if your subscription is active. 2. Restore purchases: Open... ⇲

Premium subscription does not function

Fix: 1. Check subscription status: Go to Settings > [your name] > Subscriptions and verify if your premium subscription is active. 2. Restore pu... ⇲

Login via browser fails

Fix: 1. Clear browser cache: If you are using Safari, go to Settings > Safari > Clear History and Website Data. This can help resolve login issue... ⇲

Slow issue

Simply South performance is slow after update

Fix: 1. Restart the app: Close Simply South completely and reopen it to refresh its performance. 2. Clear app cache: Go to Settings > General >... ⇲

Compatibility issue

Controls on Apple TV are malfunctioning

Fix: 1. Restart the Apple TV: Unplug your Apple TV from power, wait for a few seconds, and plug it back in. This can help reset any temporary iss... ⇲

Bugs issue

Subtitles do not work

Fix: 1. Check subtitle settings: In the Simply South app, go to the video playback settings and ensure that subtitles are enabled. 2. Restart th... ⇲

Registration issue

OTP verification fails

Fix: 1. Check your phone number: Ensure that the phone number you entered for OTP verification is correct. 2. Ensure good network coverage: Make... ⇲

Have a specific Problem? Resolve Your Issue below:

what users are saying

Bad experience

87.1%

Good experience

12.9%

Neutral

0.0%

~ from our NLP analysis of 31 combined software ratings.

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EPIC ON - Originals, Movies

Raj Digital TV

Private Data Simply South collects from your iPhone

Data Linked to You: The following data may be collected and linked to your identity:
- Contact Info
- Identifiers
Data Not Linked to You: The following data may be collected but it is not linked to your identity:
- Purchases
- Financial Info
- Identifiers
- Usage Data

Cost of Subscriptions

South Special Pack: $5.99 South Special Pack
Simply South Quarterly Pack: $15.99 Simply South Quarterly Pack
New Release: $2.99 New Release for 2.99$
Simply South Yearly Pack: $59.99 Simply South Yearly Pack
Mid Release: $1.99 New Release for 1.99$
Simply South Half-yearly pack: $30.99 Simply South Half-yearly pack
Old Release: $0.99 Old Release for 0.99
Rental: $49.99 Rental Content
Rental: $39.99 Rental Content
Movie Rental: $3.99 Movie Rental