fix problems on GO Sharing [iphone]

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—— Run into issues on GO Sharing ? Get help pending when official support gets back to you!

GO Sharing by BinBin
Info:
company: GO Sharing
: https://go-sharing.com/en/how-it-works/
: go-sharing.com
Chat with our AI-based GO Sharing Support
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UI issue

close button unresponsive

Fix: Force close the app and restart it. Double-tap the Home button (or swipe up from the bottom of the screen on newer iPhones) to see all open... ⇲
 
Bugs issue

unable to end ride due to helmet lock issue

Fix: Try to reset the helmet lock by gently shaking the helmet or adjusting it slightly. Sometimes, the mechanism can get stuck, and a little mov... ⇲
 
Support issue

customer support unresponsive

Fix: Check if there is an FAQ or help section within the app that might address your issue. Sometimes, common problems have documented solutions... ⇲
 
Payments issue

refund process is slow and ineffective

Fix: Document your refund request by taking screenshots of your transaction and any communication with customer support. This can help expedite t... ⇲

payment system broken

Fix: Ensure that your payment method is valid and has sufficient funds. Go to Settings > Wallet & Apple Pay to check your cards and payment metho... ⇲

high reservation fees

Fix: Review the app's pricing structure to understand when fees apply. If possible, plan your rides during times when fees are lower or avoid pea... ⇲
 
Gameplay issue

limited bike availability

Fix: Check the app during off-peak hours. Availability can vary significantly based on demand, so trying at different times may yield better resu... ⇲
 
Crashes issue

GO Sharing crashes or freezes

Fix: Make sure your iPhone's operating system is up to date. Go to Settings > General > Software Update to check for any available updates and in... ⇲
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
60.7%

Bad experience
39.3%

Neutral
0.0%

~ from our NLP analysis of 28 combined software ratings.

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 Private Data GO Sharing collects from your iPhone
  1. Data Used to Track You: The following data may be used to track you across apps and websites owned by other companies:
    • Usage Data
  2. Data Linked to You: The following data may be collected and linked to your identity:
    • Financial Info
    • Location
    • Contact Info
    • Identifiers
  3. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Usage Data
    • Diagnostics