fix problems on CityMaps2Go [iphone]

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—— Run into issues on CityMaps2Go? Get help pending when official support gets back to you!

CityMaps2Go – Offline Maps
Info:
company: Kulemba GmbH
: http://www.ulmon.com/frequently-asked-questions?utm_medium=CMTGL&utm_content=EN&utm_campaign=AppStoreTracking&utm_source=AppStoreText
: hub.ulmon.com
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Glitches issue
Jerky map movement

Fix: 1. Check for updates: Ensure that you are using the latest version of the app. Go to the App Store, search for CityMaps2Go, and update if ne... »»
 
Search issue
Difficult search functionality

Fix: 1. Use specific keywords: When searching, try to use more specific terms or names of locations to improve search results. OR 2. Familiari... »»
No alphabetical search options

Fix: 1. Use search filters: If available, use any filters or categories to narrow down your search results instead of relying solely on alphabeti... »»
 
Bugs issue
Inaccurate location tracking

Fix: 1. Check location settings: Go to Settings > Privacy > Location Services and ensure that CityMaps2Go has permission to access your location... »»
Inconsistent map detail

Fix: 1. Check map settings: In the app settings, look for options to adjust the level of detail or zoom settings to improve map clarity. OR 2.... »»
 
Features issue
No driving/walking directions

Fix: 1. Use alternative navigation apps: While CityMaps2Go may not provide directions, consider using Google Maps or Apple Maps for driving or wa... »»
Limited offline functionality

Fix: 1. Pre-download maps: Before going offline, ensure you download all necessary maps and locations while connected to Wi-Fi to maximize offlin... »»
 
Loading issue
Slow map loading

Fix: 1. Check your internet connection: Ensure you have a stable internet connection when loading maps. Switch between Wi-Fi and cellular data to... »»
 
Support issue
Limited customer support

Fix: 1. Utilize online resources: Check the app’s FAQ section or user forums for common issues and solutions that other users have shared. OR... »»
 
Updates issue
Frequent updates required

Fix: 1. Set auto-updates: Go to the App Store, tap on your profile picture, and enable automatic updates to ensure you always have the latest ver... »»
Maps not updated regularly

Fix: 1. Check for updates: Regularly check the App Store for updates to ensure you have the latest version of the app with the most recent maps.... »»
 
Syncing issue
Issues with syncing data

Fix: 1. Ensure you are logged in: Make sure you are logged into the same account on all devices to enable syncing. Check your account settings in... »»
 
UI issue
Confusing user interface

Fix: 1. Explore tutorials: Look for any built-in tutorials or help sections within the app that guide you through the interface and its features.... »»
 
Downloads issue
Problems with downloading maps

Fix: 1. Check storage space: Ensure your device has enough storage space available for downloading maps. Go to Settings > General > iPhone Storag... »»
  Have a specific Problem? Resolve Your Issue below:
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 what users are saying
Good experience
91.8%

Bad experience
5.9%

Neutral
2.4%

~ from our NLP analysis of 5,019 combined software ratings.

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 Private Data CityMaps2Go collects from your iPhone
  1. Data Linked to You: The following data may be collected and linked to your identity:
    • Contact Info
    • Identifiers
    • Usage Data
  2. Data Not Linked to You: The following data may be collected but it is not linked to your identity:
    • Location
    • Diagnostics

  Cost of Subscriptions
  1. Premium Features: $0.00 With different shapes and colors for your lists and pins.
  2. Pro Features: $11.99 With this one-time purchase you remove all ads permanently.
  3. Premium Features: $14.99 With different shapes and colors for your lists and pins.
  4. Premium Features: $9.99 With different shapes and colors for your lists and pins.
  5. Pro Features: $19.99 With this one-time purchase you remove all ads permanently.
  6. Pro Features: $14.99 With this one-time purchase you remove all ads permanently.
  7. Premium Features: $19.99 With different shapes and colors for your lists and pins.
  8. Unlimited Downloads: $14.99 Unlimited map and guide downloads
  9. PREMIUM Features: $29.99 With different shapes and colors for your lists and pins.
  10. Pro Features: $19.99 With this one-time purchase you remove all ads permanently.