fix problems on Leica DISTO Plan [iphone]

—— Run into issues on Leica DISTO Plan? Get help pending when official support gets back to you!

Leica DISTO Plan

Info:

company: Leica Geosystems AG

: http://lasers.leica-geosystems.com/contact-us

: www.disto.com

Chat with our AI-based Leica DISTO Plan Support

🛠️ Common Leica DISTO Plan Issues and Solutions on iPhone:

—— Experiencing any of these problems? Get a solution tailored for you below;

Cannot connect to app after purchase

Fix: 1. Ensure that your iPhone is connected to the internet. Check your Wi-Fi or cellular data connection. 2. Restart the app by closing it comp... ⇲

Unintuitive user interface

Fix: 1. Familiarize yourself with the app by exploring all menus and options. 2. Refer to the user manual or online tutorials that may provide gu... ⇲

Customization issue

Limited measurement options for sketches

Fix: 1. Use the existing measurement tools creatively by combining them to achieve the desired results. 2. Explore any settings or preferences th... ⇲

No option to input wall width

Fix: 1. Measure the wall width separately and note it down. 2. Use the measurement tools to adjust your sketches accordingly, factoring in the wa... ⇲

Slow issue

Slow measurement on pictures

Fix: 1. Ensure that your device has sufficient storage space and is not overloaded with apps or files. 2. Close any unnecessary apps running in t... ⇲

Bugs issue

Bluetooth app does not display accurate measurements

Fix: 1. Ensure that the measuring tool is properly calibrated. Refer to the user manual for calibration instructions. 2. Check the Bluetooth conn... ⇲

Smart room function does not draw square rooms

Fix: 1. Manually adjust the corners of the room in the app after the initial drawing to create a square shape. 2. Use the measurement tools to en... ⇲

Door opening orientations not mapped correctly

Fix: 1. Manually adjust the door orientations in the app after placing them. 2. Use the app's editing features to rotate or reposition doors as n... ⇲

Inconsistent measurement formats

Fix: 1. Check the app settings to see if there is an option to standardize measurement formats. 2. Manually convert measurements to your preferre... ⇲

Overlapping plans when sketching

Fix: 1. Use layers in the app, if available, to separate different plans and avoid overlap. 2. Save each plan as a separate project to keep them... ⇲

Leica DISTO Plan struggles with complex floor plans

Fix: 1. Break down complex floor plans into smaller sections and measure them individually. 2. Simplify the design by removing unnecessary detail... ⇲

Payments issue

Basic functions require subscription

Fix: 1. Review the app's features and determine if the subscription is necessary for your needs. 2. Use the free features to their fullest potent... ⇲

Uploads issue

Cannot export multiple plans at once

Fix: 1. Export each plan individually and save them in a designated folder for easy access. 2. Create a batch export process by organizing plans... ⇲

Exporting issues with 3D files

Fix: 1. Ensure that the 3D files are compatible with the app's export format. 2. Try exporting in different formats to see if that resolves the i... ⇲

Missing detailed measurement lists in exports

Fix: 1. Check the export settings to see if there is an option to include detailed measurement lists. 2. Manually compile a list of measurements... ⇲

Privacy issue

Personal address appears instead of customer address

Fix: 1. Manually edit the address in the app settings or project details before exporting. 2. Double-check the settings to ensure that the correc... ⇲

UI issue

Lack of user-friendly features

Fix: 1. Explore the app thoroughly to discover hidden features that may enhance usability. 2. Refer to online forums or user groups for tips and... ⇲

Network issue

Disconnects frequently from measuring tool

Fix: 1. Ensure that the measuring tool is fully charged and within range of the Bluetooth connection. 2. Restart both the app and the measuring t... ⇲

Loading issue

Store page fails to load

Fix: 1. Check your internet connection and try refreshing the page. 2. Clear the app's cache by going to your iPhone settings, finding the app, a... ⇲